Kerja Sepenuh Masa, Key Account Manager di Mahnaz Food Selangor - Maukerja

Company Description: Gulsanco Sdn. Bhd. is a fast-growing Malaysian company headquartered in Shah Alam, operating across multiple business segments, including retail, wholesale, bakery, and restaurants. Through Mahnaz Food, we offer a growing range of food products distributed across retail and modern trade channels.

As part of our ongoing transformation and expansion, we are strengthening our organization and building the capabilities needed to support the continued growth of Mahnaz Food and our wider business operations.

Joining Mahnaz Food means working with a growing food brand that operates across multiple sales channels. The organization values strong relationships with key retail partners and focuses on consistent product availability and quality. We are seeking an experienced and high-impact Key Account Manager to lead our retail growth strategy and strengthen partnerships with Malaysia’s leading supermarket chains.

Role Description

• Managing and growing key modern trade and hypermarket accounts, ensuring product visibility, availability, and promotion in assigned outlets including Jaya Grocer, AEON, Village Grocer, B.I.G., Mercato, Lotus’s, and other premium retailers.
• Developing account plans, negotiating trading terms, preparing sales forecasts, monitoring performance, and implementing promotions and merchandising activities.
• Collaborates with internal teams to support customer needs and resolve operational issues.
• Monitor market trends, sales performance, and customer insights to identify opportunities.
• Regular store visits, performance reviews with buyers, and reporting on market trends and competitor activities. 

Qualifications

• Strong account management capabilities, including experience handling key accounts and maintaining long-term customer relationships.
• Solid analytical skills to interpret sales data, monitor performance, and support business planning and forecasting.
• Experience in business planning for modern trade or hypermarkets, including developing promotional and growth strategies.
• Demonstrated customer service skills, with the ability to respond promptly to issues and support retail partners effectively.
• Relevant experience in FMCG, food, or retail sectors, particularly within modern trade or hypermarket channels.
• Excellent communication and negotiation skills, with proficiency in preparing reports and presentations.
• Ability to work on-site in Shah Alam, conduct regular store and customer visits, and manage multiple accounts simultaneously.
• Diploma or degree in Business, Marketing, or a related field is preferred.