We are looking for a creative and digitally savvy Mass Communications Intern to support our team in developing engaging UI/UX content, user guides, training videos and digital communication materials.
The intern will work closely with the project and technology teams to translate complex processes and system features i
nto simple, engaging and user-friendly content. This is an excellent opportunity for students who are interested in digital communications, UI/UX, video production, content creation and technology.
Key Responsibilities
UI/UX & Digital Content
- Assist in developing and improving UI/UX content for internal platforms, applications and digital tools.
- Support the creation of user-friendly layouts, visual guides, icons, graphics and other digital assets.
- Work with stakeholders to understand user requirements and translate them into clear and engaging visual content.
- Provide creative input on improving the overall user experience and presentation of digital platforms.
User Guides & Training Materials
- Create and maintain user guides, process guides, FAQs, quick reference guides and instructional materials.
- Simplify complex system processes and workflows into easy-to-understand content.
- Develop screenshots, annotations, illustrations and step-by-step instructions to support users.
- Ensure training materials are visually consistent, accurate and easy to follow.