- Petaling Jaya Selangor Malaysia
Full Time Hotel Receptionist Jobs, Salary up to MYR 3,000 in Paradise Home Selangor - Maukerja
Share
Save
Working Location
Job Description
Requirements
- Experience: Previous background in customer service, front desk operations, or hospitality.
- Tech Skills: Proficiency with Hotel Property Management Systems (PMS) and basic office software.
- Communication: Excellent verbal and written interpersonal skills with a polite, helpful demeanor.
- Organization: Strong multitasking, active listening, and problem-solving abilities under pressure.
- Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays
Responsibilities
- Guest Services: Welcome guests warmly, handle check-ins and check-outs, assign rooms, and issue keys.
- Reservations: Manage phone, email, and online bookings, modifications, and cancellations.
- Communication: Answer switchboard calls, direct inquiries, and relay messages accurately.
- Billing & Payments: Process cash, credit cards, and room charges while maintaining precise shift financial logs.
- Information & Concierge: Offer local insights on dining, transport, and attractions, and book extra amenities.
- Cross-Department Liaison: Coordinate room readiness with housekeeping and report maintenance issues.
- Problem Solving: Address and resolve guest complaints professionally and promptly.
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More