jobs in Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

Kerja Sepenuh Masa Service Desk Support, Gaji tinggi MYR 4,000 di Agensi Pekerjaan & Perundingcara Bright Prospect Selangor - Maukerja

Service Desk Support

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

MYR3,000 - MYR4,000 Sebulan

Sepenuh Masa

Petaling Jaya, Selangor

Kongsi
Simpan

Lokasi Kerja

  • Petaling Jaya Selangor Malaysia

Penerangan Kerja

Tanggungjawab

Job Scope

  • Receive, verify, and register customer requests in the ticketing system.
  • Allocate tickets to the appropriate engineers and monitor them through to completion.
  • Assess and categorise requests, set priorities, and escalate cases in line with SLA requirements.
  • Collaborate with internal teams to facilitate timely issue resolution and keep customers informed of progress.
  • Monitor pending tickets, follow up with relevant parties, and escalate issues to principals or customers when necessary.
  • Provide 24/7 standby support on a weekly rotational basis to attend to incoming tickets.

Job Requirements

  • Minimum SPM or Diploma in Logistics or Business Administration.

Consultant in charge: Yen Ming

Email address: *************

Pay: RM3,000.00 - RM4,000.00 per month

Work Location: In person

Peringatan Penting

Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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