Kerja Sepenuh Masa, Finance Operations Manager di HFG Insurance Recruitment Federal Territory - Maukerja

Finance Operations Manager

Job Summary

The Finance Operations Manager is responsible for leading day-to-day finance operations and transactional accounting activities to ensure accurate, timely, and compliant service delivery. This role oversees core finance processes including Accounts Payable (AP), Travel & Expense (T&E), Intercompany Accounting, Fixed Assets, Lease Accounting, Bank Reconciliations, and Finance Query Management.

The incumbent is responsible for maintaining strong internal controls, driving operational excellence, supporting continuous process improvements, coordinating cross-functional stakeholders, and leading the finance operations team to achieve agreed service levels and business objectives.

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Key Responsibilities

1. Finance Operations

• Lead the daily execution of finance operations activities and ensure smooth service delivery.

• Ensure finance processes are performed accurately, efficiently, and in compliance with internal policies and accounting standards.

• Monitor operational performance, service quality, productivity, and stakeholder satisfaction.

• Track service level agreements (SLAs) and key performance indicators (KPIs), identifying and escalating operational risks where necessary.

• Drive operational governance, issue resolution, and process consistency.

2. Accounts Payable (AP)

• Manage the end-to-end Accounts Payable process, including invoice validation, processing, vendor master maintenance, and payment execution.

• Ensure supplier invoices and payments are processed accurately and within agreed timelines.

• Coordinate payment cycles and resolve payment exceptions.

• Monitor AP aging, blocked invoices, and outstanding balances.

• Collaborate with Procurement, business units, and vendors to resolve invoice discrepancies.

• Ensure compliance with tax regulations, procurement policies, and internal controls.

3. Travel & Expense (T&E)

• Manage employee expense reimbursement and travel expense administration.

• Ensure compliance with corporate travel and expense policies.

• Administer corporate credit card programs and reconciliations.

• Monitor expense processing turnaround times and policy compliance.

• Promote awareness of expense policies and best practices.

4. Intercompany Accounting

• Manage monthly and quarterly intercompany reconciliations and settlement activities.

• Resolve intercompany differences on a timely basis.

• Coordinate with local, regional, and global finance teams to clear outstanding balances.

• Support transfer pricing compliance and intercompany agreement governance.

• Provide reconciliation support during month-end and year-end financial close.

5. Fixed Asset Accounting

• Oversee asset capitalization, transfers, disposals, and depreciation.

• Maintain an accurate and complete fixed asset register.

• Coordinate periodic asset verification exercises.

• Support capital expenditure monitoring and reporting.

• Ensure compliance with applicable accounting standards and internal policies.

6. Lease Accounting

• Manage lease accounting in accordance with IFRS 16 / MFRS 16 requirements.

• Maintain lease schedules and supporting documentation.

• Review lease modifications and reassessments.

• Ensure accurate lease accounting entries and reconciliations.

• Support monthly, quarterly, and annual financial reporting activities.

7. Bank Reconciliation

• Perform timely bank reconciliations for all assigned accounts.

• Match bank transactions against general ledger records.

• Investigate and resolve reconciliation differences promptly.

• Liaise with banking partners and internal stakeholders to clear outstanding reconciling items.

• Ensure reconciliation processes comply with established controls and procedures.

8. Controls, Risk & Compliance

• Maintain effective internal controls and segregation of duties.

• Support internal and external audit activities.

• Identify operational risks and implement mitigation measures.

• Ensure compliance with accounting standards, statutory requirements, and company policies.

• Support internal control and compliance testing where applicable.

9. Process Improvement & Transformation

• Identify opportunities for automation, standardization, and process optimization.

• Utilize ERP systems and digital tools to improve operational efficiency.

• Perform root cause analysis and implement corrective actions.

• Support finance transformation, system implementations, and process migration initiatives.

10. Team Leadership & Stakeholder Management

• Lead, coach, and develop Finance Operations team members.

• Foster a collaborative, customer-focused, and high-performance working environment.

• Support employee development through coaching, knowledge sharing, and cross-training.

• Coordinate resources and workload planning to ensure service commitments are consistently achieved.

• Build strong relationships with internal and external stakeholders to support business objectives.

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Qualifications & Experience

• Bachelor's Degree in Accounting, Finance, or a related discipline.

• Minimum 6–10 years of relevant experience in Finance Operations, Shared Services, Transactional Finance, or a high-volume finance environment.

• Proven experience managing finance operational processes and service delivery.

• Prior supervisory or team leadership experience (2–4 years preferred).

• Experience with ERP platforms such as Oracle, SAP, Workday, Coupa, OneStream, or similar enterprise financial systems.

• Strong knowledge of finance operations, accounting principles, internal controls, and compliance requirements.

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Technical Competencies

• Accounts Payable (AP)

• Travel & Expense (T&E) Management

• Intercompany Accounting

• Fixed Asset Accounting

• Lease Accounting (IFRS 16 / MFRS 16)

• Bank Reconciliation

• Financial Controls & Compliance

• General Ledger & Month-End Close

• Financial Reconciliations

• ERP Systems (Oracle, SAP, Workday, Coupa, OneStream, or equivalent)

• Process Improvement & Automation

• Financial Reporting Support