Job Description
Job Description
Role Purpose
The purpose of this role is to oversee incident management process and define monitoring protocols while ensuring system resilience to manage client expectations and supervise team performance for efficient service delivery.
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- The candidate should have minimum 7 years of SAP BASIS experience
- Strong hands-on SAP migrations, S/4HANA conversions, application version upgrades and system refreshes.
- Experience in administration of SAP S/4HANA, ECC, SLT, Content Server, Cloud Connector, GRC, Vertex, and Web Dispatcher.
- Strong expertise in SAP HANA administration, including installation, upgrades, System Replication, backup/recovery and performance tuning.
- Experience with SAP BTP and HANA Cloud administration.
- Hands-on experience with SAP installations, Kernel upgrades, Support Packs, Add-ons and transports.
- Strong SAP BASIS troubleshooting skills covering performance, memory, dumps, connectivity and system availability.
- Experience managing hybrid SAP landscapes and third-party integrations.
- Strong knowledge of SAP security, certificates, SNC/SSL and vulnerability remediation.
- Experience with automation, scripting, SOPs, technical documentation, and process improvements.
- Willingness to provide 24x7 production support and BASIS on-call with strong customer/stakeholder communication skills.
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Mandatory Skills: SAP BASIS .
Experience: 8-10 Years
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