Documentation: Maintain high standards for the technical team by documenting all configurations and creating clear Standard Operating Procedures (SOPs).
Physical Requirements: Participate in material handling tasks such as lifting, carrying, or moving equipment up.
Safety & Equipment: Operate safety equipment including limited weight-bearing work platforms, ladders, and step stools, and utilize personal protective equipment (PPE) like safety harnesses in strict accordance with ergonomic and safety guidelines.
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Possesses a high level of management skills, with particular emphasis on interpersonal and negotiating skills and the ability to motivate staff.
Shows the ability to delegate effectively to more technical staff, whilst maintaining full management control. Demonstrates current and thorough understanding of developments in the application of Information Systems and is able to assimilate and interpret advice from specialists - technical or otherwise.
Demonstrates a knowledge of IT standards and codes of conduct.
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Solid knowledge of big data platforms, analytics engines, high-throughput systems, database optimization (MSSQL/MySQL/PostgreSQL), and performance tuning methodologies.
Experience with monitoring and observability tools such as Grafana, Prometheus, ELK Stack, Zabbix, or similar platforms.
Familiarity with DevOps and infrastructure technologies including CI/CD pipelines, Git, Docker, Kubernetes, cloud environments, and automation scripting.
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