Skills: Exceptional team leadership, analytical problem-solving capabilities, and stakeholder communication skills to handle escalated consumer grievances.
The General Manager of Customer Service Operations is responsible for strategically leading and overseeing aftersales operations, customer experience initiatives, and workshop maintenance activities across authorized service centre. The primary mission is to optimize service revenue, lead and motivate technical teams, ensure adherence to regulatory standards, and maximize the Customer Satisfaction Index.
Education : A Bachelor’s Degree in Automotive Engineering, Mechanical Engineering, Business Administration, or a related field.
...
commercial law
create a financial plan
advise on financial matters
analyse financial risk
Accounting System
accounting audit
financial audits
attach accounting certificates to accounting transactions
accounting techniques
Account Management
+8
Posted
an hour ago
Boleh Sembang
Anda hanya boleh sembang dengan majikan selepas memohon kerja ini.
commercial law
create a financial plan
advise on financial matters
analyse financial risk
Accounting System
accounting audit
financial audits
attach accounting certificates to accounting transactions
accounting techniques
Account Management
+8
Posted
14 days ago
Boleh Sembang
Anda hanya boleh sembang dengan majikan selepas memohon kerja ini.
commercial law
create a financial plan
advise on financial matters
analyse financial risk
Accounting System
accounting audit
financial audits
attach accounting certificates to accounting transactions
accounting techniques
Account Management