Position: IT Executive
Reports to the company-assigned supervisor(s).

Qualification: Fresh graduates or experienced with Degree in IT, Computer Science/Engineering, Information Systems, or relevant field. Diploma with approximately 3 years of work experience shall be considered.

Desired qualities: Fast learner, resourceful in resolving issues, good written & verbal communicator in Bahasa Malaysia & English, cheerful personality. Professionally polite to the company's customers.

Expected Technical Skills:
basic understanding of LAN, WiFi, WAN & Network security.
basic understanding of cloud computing technologies.
Good understanding of coding & scripting.
basic understanding of IT Service Management & Project Management framework.

INFORMATION TECHNOLOGY: RESPONSIBILITIES & KEY ACTIVITIES

1. Company's Email
Create new email accounts for new users.
Archive & remove email accounts no longer in use.
Maintain documentation for email client setup for new users.
Troubleshooting.
Track email server license renewal & domain.
Monitor email server availability.

2 Company's Website (AAR)
Track email server license renewal & domain.
Process & monitor website change request.
Monitor email server availability & response performance.

3. Office Internet
Monitor Internet connection availability & performance.
Troubleshooting & coordinating efforts with service providers as the need arises.

4.Hardware & Software / Any IT tools
Assist the supervisor with the following:
Raise IT tools purchase requisitions, when needed.
Installing/setting up new IT tools.
Manage company's IT assets.
Troubleshooting and minor repairing for all IT tools.

5. Designing
Participate in the following activities:
Develop and establish agreed process flows for any new structures within the company’s trading platform.
Create company email footnotes based on specific requirements.
Design an e-card for every festive occasions.

6. Physical Server
Assist in past trading documents retrievals.
Ensure the portal is available when needed.
Raise & help resolve server failures.

7. AWS Cloud Computing & DB Monitoring
Monitor AWS relevant components & MongoDB activities.

8. Ad hoc task assigned by supervisor(s).

9.Assist supervisor in the following areas for the company’s trading platform.
Monitor the system workflow.
Troubleshoot errors before seeking Vendor's assistance.
Perform maintenance set up and run tests for all new user IDs.
Work with Business Development to conduct UAT for new clients.
Monitor the efficiency of clients' accessibility into the platform.
To manage all requirements and setting up of all platform automation.
Monitor system access, including SFTP.

10. Monitor systems & process availability during non-working hours according to duty roster.

11. Participate in half yearly scheduled DRP exercises.

12. Prepare & submit assigned reports to the supervisor in a timely manner.

Ableace Raakin

1 Kerja Kosong

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