Rooms

1. Prepare housekeeping forms necessary in the performance of their duties, responsibilities and ready for daily morning briefing 15 minutes before starting their shift.

2. Clean and service guestrooms and bathrooms to meet the standards Hotel.

3. Remove all room service trays and services equipment to the pantry for collection by room service waiters.

4. Remove all wastepaper and disposed materials from guestrooms on the floor and take them to the waste disposal area.

5. Empty and wash ashtrays. Do not throw cigarette butts into the toilet bowl.

6. Make up the bed. Any linen that is stained or torn should be tied in a knot and sent to the Linen Room separately.

7. Shake blankets, sheets, pillowcases so that clothing or articles left will not be lost. Hand over all guest’s property found inside the guestroom to the Room Supervisor or Housekeeping Office.

8. Control, check and stack clean linen received from the Linen Room into the pantry.

9. Bring down soiled linen from each section with properly completed count sheet to the Linen Pantry.

10. Vacuum, clean, and upkeep all guest corridors, ash stands, linen pantries and service rooms including room attendant toilets, making sure that they are clean and free of odors.

11. Clean and keep the stairs tidy at all times.

12. Shampoo and spot clean carpets in guestrooms.

13. Clean windows in the guest rooms and corridor.

14. Check electrical lighting in the guestroom in order and report fused bulbs to Maintenance Department.

15. Check for blocked drains and leaking taps in the bathroom especially the bath drain.

16. Report defects and repairs required in terms of decor, equipment fixtures and fittings to the Room Supervisor.

17. Ensure proper usage and maintenance of cleaning equipment.

18. Empty and clean vacuum cleaners at the end of every shift and replenish the trolleys.

19. Report any unusual behaviour of guests to the Room Supervisor.

Public Area

1. Clean and service all public areas such as: lobby, offices, function rooms, restaurant, corridor, staff locker and toilet, swimming pool, surau and porch to the standard required by Hotels.

2. Clean and maintain the cleaning materials and equipment assigned to them.

3. Remove all wastepaper and disposed materials from all the offices to the waste disposal area.

4. Report any defect and repairs required in their area to their Supervisor.

5. Use the Public Area checklist to perform their duties and responsibilities.

6. Carry out heavy duty housekeeping such as the removal of heavy curtains, nets, etc.

7. Make sure that furniture and fixtures in the public areas are properly dusted.

8. Clean all exterior and interior windows and all window frames in the public areas.

9. Report to the Supervisor any cracked/broken windows.

10. Read the log book everyday for any issues.

11. Clean and upkeep the restrooms and make sure they are always fresh and free from odors.

12. Hand in to their Supervisor all articles found in Public area of the Hotel.

13. Give personal assistance to guests of the Hotel whenever necessary.

14. Make sure that there is always sufficient amount of toilet tissues and paper towels on holders in the toilets.

15. Report to their Supervisor any sickness or unusual behavior of guests.

16. Perform any other duties as requested by management.

Job Type: Full-time

Pay: RM1,700.00 - RM2,200.00 per month

Benefits:

Free parking
Health insurance
Meal provided
Opportunities for promotion
Professional development

Education:

STM/STPM (Preferred)

Work Location: Remote

Acappella Suite Hotel Sdn. Bhd.