Agensi Kaunseling & Pengurusan Kredit [AKPK]

About Us

The Credit Counselling and Debt Management Agency, or commonly known as Agensi Kaunseling dan Pengurusan Kredit (AKPK), is an agency set up by Bank Negara Malaysia in April 2006 to help individuals take control of their financial situation and gain peace of mind that comes from the wise use of credit.

AKPK offers the following services to individuals, free of charge:

• Financial education on the responsible use of money and credit management skills.
• Advice on financial management.
• Debt management programme to assist consumers to regain financial control.

VISION

AKPK envisions to be a trusted and leading authority in financial wellness, empowering a financially resilient society and contributing to national socio-economic goals.

MISSION

AKPK’s mission is to empower the community―households and SMEs―to be financially resilient via customer-centric financial education, advisory and debt management services.