Key Responsibilities:

Prescription Dispensing and Verification

Accurately dispense prescription medications while ensuring compliance with local pharmacy laws and regulations.
Review prescriptions for completeness, potential interactions, allergies, and contraindications.
Contact prescribers when necessary to clarify or adjust prescriptions.

Customer Service and Medication Counseling

Provide professional advice on the correct use of both prescription and OTC medicines.
Educate patients on dosage, potential side effects, storage, and lifestyle modifications.
Offer health advice and support for minor ailments, chronic disease management, and medication adherence.

Over-the-Counter (OTC) Sales and Health Advice

Inventory and Stock Control

Regulatory Compliance and Documentation

Ensure all pharmacy operations comply with pharmacy laws, health regulations, and company SOPs.
Maintain accurate dispensing records, controlled substance registers, and patient medication profiles.
Report adverse drug reactions and medication errors appropriately.

Health Promotion and Community Engagement

Participate in public health initiatives such as vaccination drives, blood pressure screenings, or diabetes education.
Provide support for smoking cessation, weight management, and wellness programs.
Build strong relationships with local healthcare providers and the surrounding community.

Pharmacy Operations and Team Support

Assist in daily operational tasks including cashier duties, merchandising, and store presentation when needed.
Train, supervise, and support pharmacy assistants or interns.
Contribute to maintaining a clean, organized, and welcoming pharmacy environment.

Aloha Pharmacy Sdn Bhd