Job Summary:

Coway is looking for in-house trainers nationwide. This role leads sales training programs to strengthen product knowledge, selling skills, and overall sales performance for the sales and service organizations. It involves developing and managing high-quality training materials aligned with organizational goals, while continuously evaluating effectiveness through data and feedback to enhance impact and close performance gaps.

Location(Travel is required based on situations):

Based in Kuala Terengganu.

Job Descriptions:

Core Focus: Sales, Rental Collection, Service, Product Training

Lead sales training programs, focusing on product knowledge, selling skills (negotiation, objection handling, closing), and pipeline management.
Design and deliver high-impact training (virtual and in-person) that directly drives improved sales performance and quota attainment.
Partner directly with Sales Leadership to identify performance gaps and rapidly deploy targeted training interventions.
Coach and mentor sales professionals through role-plays and live feedback to ensure effective application of skills in the field.

Content Development and Management

Design, develop, and update high-quality training materials, including presentations, participant guides, job aids, assessments, e-learning modules, and multimedia content, in collaboration with Subject Matter Experts
Ensure all training content is accurate, current, relevant, and aligns with organizational goals, policies, and industry best practices.
Maintain a central repository of all training documentation and resources, ensuring version control and accessibility.
Review and evaluate existing training programs regularly for effectiveness and recommend necessary revisions or enhancements.

Evaluation & Improvement

Measure training effectiveness using assessments, participant feedback, and sales performance data (e.g., conversion rates).
Report on key training metrics and recommend immediate revisions to maximize impact.
Identify ongoing training needs by analyzing performance trends and consulting with managers.

Requirements:

Able to locate in 1. Kuala Terengganu
Proven sales background, ideally within Coway or a similar consumer appliance/wellness industry.
Strong product knowledge and a full understanding of the sales process from prospecting to after-sales.
Excellent communication and presentation skills with engaging facilitation techniques.
Able to design or adapt training materials to suit different audiences and learning needs.
Motivated, disciplined, and a positive role model aligned with ethical sales practices.
Coaching mindset with willingness to travel and engage diverse sales teams.
Minimum Diploma or Bachelor’s Degree.
At least 2 years’ experience in corporate training or L&D, preferably in sales training.
Conduct and deliver engaging training sessions (classroom or virtual) on sales, product, and compliance topics.
Coordinate schedules, prepare lesson plans, and ensure effective learning outcomes.

Job Type: Full-time

Work Location: In person

Coway Malaysia

Jawatan Kosong di Coway Malaysia