Responsibilities:

Accountable for new sample follow-up and ensure part within specification. Compilation of customer-requested new sample documentation such as FAI, control plan, PFMEA, COC, ROHS etc.
Liaise with customers on quality issue claims, verification, and RMA system entry.
Lead on root cause investigation & improvement actions for internal & external quality issue complaints. Response to customer CAR/8D report within the target date.
Analyze customer quality issues and compile monthly customer meeting presentation material.
Develop, implement, enforce, review, and improve quality control system to ensure that all parts/products produced are in accordance with the relevant standards/specifications and the Company’s quality objectives are met.
Coordinate & manage external Quality System audits, Process audits, & etc. Ensure that all necessary systems and procedures are in place for audit programs and customer requirements.
Provide oversight on quality systems to ensure compliance with policies and that the performance and quality of services conform to established standards and guidelines.
Lead the internal team and ensure all standards and procedures are being implemented and maintained.
Other responsibilities to be assigned from time to time as needed.

Requirements:

The candidate must possess at least a Bachelor's Degree.
At least 5 years(s) of working experience In QA function.
Required skill(s): strong communication skills, problem-solving skills, and strong technical writing skills specifically related to the creation of work instructions, procedures, etc.
Applied experience in Quality Management Systems (QMS) and functions: Corrective Action and Preventative Action (CAPA), Change Control, Non-Conforming Reports (NCR), Complaints, and Internal and External Audits.
Familiar with ISO9001, AS9100 & ISO14001
Able to start work IMMEDIATELY

K.K. Metal Processing Sdn Bhd

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