Support the management of key client accounts to ensure satisfaction and repeat business.
Maintain ongoing relationships with assigned accounts, ensuring consistent communication and proactive support to strengthen long-term client engagement.
Assist in the development of client proposals, presentations, and reports.
Coordinate with internal teams to ensure timely delivery of products, services, and support.
Track and monitor account performance, identifying upsell and cross-sell opportunities.
Conduct market research to understand client industries and identify growth opportunities.
Maintain accurate records of client interactions, updates, and follow-ups.
Attend client meetings (physical or virtual) alongside the Business Development team and management as required.
Assist in resolving client issues and ensuring high-quality service delivery.
Prepare regular internal reports and updates for account performance and client feedback.

What We’re Looking For:

Candidate possesses at least a Bachelor’s Degree in Business, Marketing, Communications, or a related field.
0–2 years of experience in account management, sales, or client servicing (internship experience also considered).
Strong interpersonal and communication skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Detail-oriented with good organizational and time management skills.
Willingness to learn, take initiative, and work in a fast-paced environment.

Job Type: Full-time

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

Application Question(s):

Work Location: In person

Masverse Holdings Sdn. Bhd.