About RNDC Retail Solutions Sdn Bhd

RNDC Retail Solutions was set up as a service provider to Shopping Centre owners and their stakeholders, developers and, to retailers and tenants of Shopping Centres and Malls.

RNDC stands for Research; Network; and, Development Consultancy.

Our company’s mission is to provide innovative professional services to the Retail Industry, ranging from Retail Market Research; Networking with Retailers and Tenants to promote retail space at Shopping Centres ; and to Development Consultancy for the planning and design of new Shopping Centres, or for those that require repositioning and refurbishment.

At RNDC Retail Solutions, our objectives are:

• To have integrity and a spirit of excellence in conducting all research work, so that clients can benefit from our research data and reports to be implemented in the design, planning, and marketing of their retail development.

• To meet and exceed the expectations and requirements of clients.

• To continually improve our business processes and services, by keeping ahead with innovative market trends in the retail landscape, locally and internationally.

• To always add value in our services to clients, in the form of providing clear solutions and directions, leading to informed and strategic decision making.

Our Services

We provide a complete range of services for the Retail / Shopping Centre Industry. These, comprise the following:

Retail Market Research:

Our firm conducts both secondary and primary research for developers/ owners of shopping centres who plan to develop new centres or reposition and refurbish their existing centres.

Through various methodologies applied during the research, issues such as the following can be addressed:

• The centre’s primary trade area;
• What are the key competitive shopping centres that are in the trade area which will have implications to, and impact the centre;
• What are the retail gaps within the trade area;
• How can the shopping centre be positioned or repositioned;
• What is the target market of the proposed centre;
• What is the sustainable size to build for a proposed new centre or to an existing one that plans to expand;
• What is the current pedestrian traffic, or visitors’ count at an existing centre; and,
• Will retailers be interested in the centre?

Retail Development Consultancy:

We also provide Development Consultancy which optimises the marketability of a retail development by covering the following:

• Retail strategy and concept formulation;
• Positioning;
• Merchandise / Tenant mix;
• Input for the retail mall’s layout;
• Space planning for circulation and common areas of the centre;
• Tenancy occupational requirements and sizes; and,
• Indication of rentals.

Retail Network (Leasing and Marketing):

The Leasing phase of a retail/shopping centre will include:

• Handling of prospective tenants;
• Reviewing draft Letter of Offer, Agreement for Lease/ Lease Agreement proposed by the Client;
• Reviewing necessary promotional material with the Client’s appointed advertising and public relations consultants;and,
• Assisting the Client and their advertising and public relations consultant to formulate a marketing programme.

The Shopping Centre industry is a challenging and an interesting industry to serve. At RNDC, you will be exposed to various aspects of the services and consultancy we provide for this industry.

RNDC Retail Solutions Sdn Bhd

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