Inventory Management

Monitor inventory levels, ensuring stock availability across retail outlets and warehouses.
Coordinate and manage stock replenishment and distribution between suppliers, warehouses, and stores.
Implement inventory control measures to prevent stockouts or overstocking.

Transportation and Distribution

Organize and coordinate the transportation of goods from warehouses to retail stores.
Manage third-party logistics (3PL) providers, ensuring timely and cost-effective deliveries.
Optimize transportation routes to ensure timely deliveries while minimizing costs.

Order Processing and Fulfillment

Coordinate with retail teams to ensure they are updated on stock availability and delivery schedules.
Ensure that goods are delivered on time and in good condition by coordinating with external vendors.
Handle any discrepancies between the order and delivery from vendors, ensuring quick resolution.

Supply Chain Optimization

Analyze supply chain performance and implement strategies for improvement in efficiency and cost reduction.
Work on demand forecasting and collaborate with retail teams to ensure supply aligns with market demand.

Logistics Documentation and Reporting

Maintain accurate records of all logistics operations, including shipment tracking, inventory, and delivery schedules.
Generate and review regular reports on logistics activities, including cost analysis and performance metrics.
Ensure that all documentation complies with legal and regulatory standards.

Customer Service and Issue Resolution

Address and resolve logistics-related issues or complaints from customers or retail stores.
Ensure effective communication with internal teams and customers regarding any potential delays or stock issues.
Proactively resolve logistical problems to ensure a smooth customer experience.

Compliance and Safety

Ensure that all logistics activities adhere to legal and safety standards, including transportation regulations and environmental guidelines.
Maintain records and documentation in compliance with company policies and industry regulations.

Collaboration with Other Teams

Work closely with procurement, sales, and marketing teams to ensure seamless operations.
Coordinate logistics with retail store managers, helping ensure that the right products are in the right locations at the right time.

Tunas Manja Sdn Bhd