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Associate Network Engineer Associate Network Engineer

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Undisclosed

Full Time

Singapore

  • Implementing network and security solutions: Responsible for implementing network and security solutions for clients, which may involve configuring routers, switches, wireless, load balancers and other network devices like Aruba. Racking and Stacking network devices. Expected to handle small to mid-sized project.
  • Troubleshooting network and security issues: Responsible for diagnosing and resolving network and security issues that arise for clients while deploying, which may involve investigating connectivity problems, configuration issues, and analyzing network traffic.
  • Client management: Responsible for building and maintaining relationships with clients, managing their expectations, and ensuring their needs are met. ...
Posted
a month ago
Service Delivery Manager Service Delivery Manager

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Undisclosed

Full Time

Singapore

  • Your most important and measurable responsibility will be achieving committed SLAs, Operational Efficiency & CSAT/NPS
  • Own the Customer Support process, driving quick resolution to customer-impacting issues. Maintain and develop a team of competent and technically talented problem solvers who can work independently and collaboratively with other functional groups.
  • Establish and adhere to customer support case management practices, including meeting defined SLAs. ...
Posted
a month ago