Process guest check-ins by confirming reservations in the computer system (e.g., Fidelio, PMS, FOSSE, OPERA, SHIJI), verifying guest identity, collecting payment, assigning rooms, and issuing room keys according to hotel policies and procedures.
Secure valid payment methods (e.g., credit card or cash) before issuing room keys.
Create accurate guest accounts during check-in based on their requirements (e.g., shared accounts, separate room/tax/incidental charges, complimentary stays).
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