Monee

>500 Employees

<10 Followers

125 Job Vacancies

Be the first to hear about new jobs at Monee!

Monee Careers and Job Vacancies

Active Jobs Expired Jobs
Customer Service Agent - Insurance, Loan and Financing Operations Customer Service Agent - Insurance, Loan and Financing Operations

Monee

Full Time

KL City

  • Conduct attestation procedure on all users seeking for loan and financing services on the Shopee platform.
  • Process loan and financing product contracts on the LHDN (Inland Revenue Board) STAMPS portal to ensure timely and accurate stamping of all contracts. This includes verifying the authenticity of the users’ personal information on loan application, tabulating contract & stamping details on a daily basis, and ensuring the precision of all submitted contracts on behalf of users.
  • Liaise with payments team to initiate payments on the LHDN STAMPS portal to ensure payments are made in a timely manner ...
Posted
9 days ago
Business Intelligence (Operations) Business Intelligence (Operations)

Monee

Full Time

KL City

  • Work closely with internal stakeholders to understand reporting and data requirements, conduct analysis, and provide actionable insights to support data-driven business decisions.
  • Manage and support data requests from the Operations team, delivering accurate reports, dashboards, and analysis within agreed SLA timelines.
  • Develop, maintain, and optimize dashboards and reports using BI and data tools such as SQL, Google Data Studio, and Google Sheets. ...
Posted
9 days ago
HRBP - Monee HRBP - Monee

Monee

Full Time

KL City

  • Support a wide range of HR activities, including HR Business Partner (HRBP) functions, Center of Excellence (COE) initiatives, and operational HR processes.
  • Assist in delivering HR processes across the employee lifecycle, such as onboarding, manpower planning, employee engagement, performance management, compensation and benefits, and offboarding.
  • Work closely with the HR Lead to implement HR strategies, initiatives, and policy rollouts aligned with business needs. ...
Posted
9 days ago
Online Marketing Campaigns Specialist Online Marketing Campaigns Specialist

Monee

Full Time

KL City

  • Plan, execute, and optimise online marketing campaigns across key channels (Meta, Google, TikTok, RTB)
  • Manage paid media strategies to drive acquisition, conversion, and retention
  • Monitor and optimise campaign performance based on KPIs (CPA, CPL, ROAS, CTR, CVR) ...
Posted
9 days ago
Customer Service Trainer Customer Service Trainer

Monee

Full Time

KL City

  • Build and deliver training programs that strengthen customer service quality, compliance, and operational efficiency.
  • Identify training needs and design engaging learning experiences for CS teams.
  • Equip staff with deep knowledge of fintech products (e-wallet, credit, insurance, loan servicing) and dispute management processes. ...
Posted
9 days ago
HR Lead - Monee HR Lead - Monee

Monee

Full Time

KL City

  • Leads and manages a team to effectively support and implement HR initiatives across the organization.
  • Works closely with the regional people team to align on policies and ensure successful rollout of initiatives.
  • Responsible for delivering HR processes across the employee lifecycle, including onboarding, manpower planning, employee engagement, performance management, compensation and benefits, and exit processes. ...
Posted
9 days ago
Customer Service Agent - SPayLater-ShopeePay Customer Service Agent - SPayLater-ShopeePay

Monee

Full Time

KL City

  • Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
  • Provide accurate information to customers about products, services, policies, and procedures.
  • Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction. ...
Posted
9 days ago
Data Analytics - Operational Excellence, MariBank Data Analytics - Operational Excellence, MariBank

Monee

Full Time

Singapore

  • Design, build, and maintain regular reporting and dashboards to drive business and operational performance monitoring and strategic initiatives.
  • Conduct deep-dive analyses on customer behavior and operational processes to uncover root causes, explain key performance trends, and evaluate metric shifts.
  • Develop and deploy automated tools and leverage emerging technologies to optimize operational efficiency, productivity, and service quality. ...
Posted
9 days ago
Regional Operations Strategy, Associate - Monee Credit Regional Operations Strategy, Associate - Monee Credit

Monee

Full Time

Singapore

  • Own the regional performance reports and conduct deep dive analysis on significant movements.
  • Support monthly communication deck production to management teams.
  • Work closely with functional teams to identify existing operational gaps. ...
Posted
13 days ago
Risk Operations Trainer Risk Operations Trainer

Monee

Full Time

KL City

  • Training Design & Facilitation
  • Develop and deliver interactive training programs focused on backend risk operations, including document verification (KYC/KYB/KYD), Name Screening, AML case handling, Fraud investigation workflows, and email resolution standardizations.
  • Design creative, engaging training methods, SOP playbooks, visual guides, and interactive modules beyond static slides to improve retention and procedural accuracy. ...
Posted
13 days ago