Senior UX Designer (Research) Senior UX Designer (Research)

Secretlab

Full Time

Singapore

Design, execute, and analyze end-to-end quantitative and qualitative experiments with clear hypotheses and success metrics.
Monitor website and performance marketing data, collaborating with the data team to extract granular insights, to perform competitive analysis, user testing, and develop data-backed personas and journey maps.
Manage event tracking, maintain design documentation, and explore new technologies to enhance research and customer experiences. ...

Posted

2 days ago

Head of Fulfilment Head of Fulfilment

Secretlab

Full Time

Singapore

Be principally responsible for the performance of the Fulfilment team and relevant vendors across the entire operations cycle; including logistics, warehousing, fraud management, inventory management, order fulfilment, etc.
Spearhead and oversee the flow of operations within the organisation, including cross-departmental projects/ initiatives
Establish and develop strong partnerships with key international vendors (logistics, warehousing, etc.) ...

Posted

2 days ago

3D Motion Designer 3D Motion Designer

Secretlab

Full Time

Singapore

Building desirable 3D environments to showcase our products.
Execute texturing, uv mapping and rendering detailed models of our products.
Execute motion graphic visuals as marketing collaterals for the upcoming launches. ...

Posted

3 days ago

Sales Support Specialist Sales Support Specialist

Secretlab

Full Time

Petaling Jaya

Provide end-to-end sales support across both Corporate and B2C channels.
Prepare and manage quotations, invoices, shipping documentation, and other sales-related paperwork.
Coordinate closely with internal teams across logistics, customer support, and finance to ensure smooth order fulfilment. ...

Posted

6 days ago

Senior Sales Development Representative Senior Sales Development Representative

Secretlab

Full Time

Singapore

Sales Strategy Execution: Execute regional sales strategies envisioned by the Head of Corporate Sales; adapting go-to-market approaches to maximize opportunities across target industries and accounts.
Pipeline Ownership: Own your own sales lifecycle from prospecting and qualification through solution development, commercial negotiations, project execution, and long-term account management.
Enterprise Relationship Management: Build and maintain executive-level relationships with architects, interior designers, workplace consultants, developers, brokers, procurement leaders, and corporate decision-makers to drive specification and project wins. ...

Posted

6 days ago

Global Trade Compliance Specialist Global Trade Compliance Specialist

Secretlab

Full Time

Singapore

Ensure that the company's day-to-day trade activities are being carried out efficiently, timely and in accordance with legal and regulatory requirements and the company’s processes.
Support in the classification of Harmonized System (HS) codes for the company’s products.
Support operational teams on trade and customs issues such as origin determination, and customs valuation. ...

Posted

13 days ago

Associate, Global Partnerships Manager I Associate, Global Partnerships Manager I

Secretlab

Full Time

Singapore

Strategize and execute launch & partnership plans for assigned Special Edition product lines while taking care of the products’ long-term sustainability and success
Collaborate closely with our Global Marketing team in developing marketing campaigns for new and existing Special Edition product lines
Identify potential sponsorship/ partnership opportunities, as well as maintain and manage existing partnerships, with the ability to analyze the efficacy of each partnership and curate strategic recommendations tied to overall project goals ...

Posted

16 days ago

Video Creative (Motion Graphics - AI) Video Creative (Motion Graphics - AI)

Secretlab

Full Time

Singapore

Delivering exceptional post-production content across product launches, campaigns, and strategic marketing videos.
Accelerating creative development through rapid prototyping, concept visualisation, and AI-assisted creative exploration.
Identifying new production techniques that improve quality, efficiency, and expand what our Production team can execute. ...

Posted

16 days ago

Senior Associate, Product Marketing Senior Associate, Product Marketing

Secretlab

Full Time

Singapore

Go-to-Market (GTM) & Launch Leadership: Spearhead end-to-end global product launches from strategy through execution, collaborating closely with cross-functional teams such as Product Development, Operations, Sales, and Global Marketing functions.
Lifecycle & Roadmap Management: Take full ownership of product lifecycle management, including (but not limited to) demand forecasting, pricing strategy, product positioning, and active participation in long-term product roadmap planning.
Category Expertise & Performance Tracking: Serve as the subject matter expert for your category, building deep understand of product performance across development timelines, operational supply chains, sales metrics, and marketing ROI. ...

Posted

16 days ago

Customer Support Associate Customer Support Associate

Secretlab

Full Time

Singapore

Responsible for daily customer relations to support Secretlab’s vision of providing unparalleled world-class customer service support to both local and overseas customers. You will also be required to liaise with multiple overseas logistics partners to resolve issues.
Provide quality customer service, including interacting with customers, answering large and complex volumes of customer enquiries/issues via email(80%), live-chat and over the phone ensuring customer satisfaction.
Acquire multiple product knowledge to enhance ability to understand customer needs across different products and regions. ...

Posted

17 days ago

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