SOGO (K.L.) Department Store Sdn Bhd
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500+ Employees · Retail / Merchandise ·
1,271
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SOGO (K.L.) Department Store Sdn Bhd Careers and Job Vacancies
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To supervise the customer service team in ensuring high level of customer service standard in attending to customer enquiries, complaints, membership, etc., as according to the standard workflow and procedures.
- To supervise, monitor and ensure operational activities at respective service counters are carried out as according to the required standard procedures and practices, ensure cases are follow-up accordingly until a case is resolved and closed.
- Tackling complicated issues / complaints and implement necessary improvement measures. ...
Posted
2 months ago