

Yu Home Solutions Sdn Bhd
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21-100 Employees · Call Center / BPO
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Expired Jobs

MYR2,500 - MYR4,500 Per Month
Tebrau, Johor
- • Provide professional customer service via WhatsApp, phone calls, email, and online platforms• Handle customer inquiries, feedback, and complaints in a timely and professional manner• Coordinate appointments, installation schedules, and aftersales support• Support Shopee, Lazada, TikTok, and e-commerce customer service operations• Follow up customer cases and ensure proper resolution and customer satisfaction• Maintain accurate customer records and update internal systems accordingly• Coordinate with operations, technical, and installation teams to ensure smooth workflow• Assist in operational and administrative tasks to support daily business activities• Contribute ideas and improvements to enhance customer service processes and efficiency• Work closely with team members to maintain a positive and supportive working environment
Customer Support
Problem Solving
Skills Required
Customer Support
Problem Solving
Communication Skills
Teamwork
Time Management
Data Entry
Conflict Resolution
Adaptability
Active Listening
Process Improvement
Customer Relationship Management
+9
Posted
2 months ago