Full Time QA - QC Manager | Johor Jobs, in Michael Page Johor - Maukerja

• Lead end-to-end quality excellence in a growing manufacturing environment
• Drive impactful quality improvements and cross-functional initiatives
  
  

About Our Client

Our client is a well-established packaging material manufacturing organization with a strong commitment to operational excellence, quality and continuous improvement. The company offers a dynamic work environment focused on innovation, efficiency and employee development.

Job Description

• Lead and oversee all QA & QC activities to ensure consistent product quality and compliance.
• Develop, implement and continuously improve the Quality Management System (QMS).
• Monitor quality metrics, analyse trends and drive corrective improvement actions.
• Plan and coordinate internal, customer, external and certification audits.
• Manage customer complaints, root cause analysis, CAPA implementation and effectiveness reviews.
• Ensure incoming, in-process and finished products meet defined quality standards.
• Review and approve quality procedures, specifications and controlled documents.
• Work closely with Production and other departments to resolve quality issues and improve processes.
• Ensure compliance with regulatory, customer and company quality requirements.
• Prepare quality reports and present performance updates to management.
• Manage quality department staffing, training, competency development and performance.
  
  

The Successful Applicant

• Bachelor's Degree in Manufacturing, Engineering, Quality Management, Science or a related discipline.
• 7-10 years of QA & QC experience within a manufacturing environment.
• Experience leading quality operations and managing teams.
• Exposure to high-volume or process-driven manufacturing environments is an advantage.
• Strong knowledge of QMS, ISO standards, quality audits and compliance requirements.
• Proven experience in customer complaint management, CAPA and root cause analysis.
• Good understanding of manufacturing processes, inspections and product quality validation.
• Strong leadership, analytical, problem-solving and decision-making skills.
• Effective communication, presentation and stakeholder management abilities.
• Good command of English and Bahasa Malaysia.
• Ability to thrive in a fast-paced manufacturing environment.
  
  

What's on Offer

• Opportunity to work in a stable manufacturing environment
• Lead a dedicated QA & QC team with significant operational impact
  
  

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