- Nasi Lemak Shop @ Jaya One ( Prof Diraja, G.008, Block E, The Square Jaya One No 72A, Jln, Jln Profesor Diraja Ungku Aziz, Petaling Jaya Selangor Malaysia 46200

Working Location
Job Description
Requirements
Minimum 1–2 years of F&B/service experience.
Previous team leader or supervisory experience is an added advantage.
Good communication and customer service skills.
Able to lead, guide, and motivate the service team.
Responsible, punctual, and disciplined.Able to handle customer complaints and operational issues.
Able to work in a fast-paced environment.
Willing to work shifts, weekends, and public holidays when required.
Able to follow company SOPs and service standards.
Good teamwork and positive attitude.
Responsibilities
Supervise and coordinate service staff to ensure efficient, timely customer service
Develop and implement service procedures and standards to maintain a consistent customer experience
Monitor inventory levels and place orders for beverages and front-of-house supplies to maintain adequate stoc
Collaborate with management to create and refine service protocols in line with the restaurant's hospitality vision
Maintain a clean and organised dining environment, following all health and safety regulations
Provide training and mentorship to service staff to develop their customer service skills
Communicate effectively with the back-of-house team for seamless service delivery
Monitor sales trends and peak periods to prepare efficient staff schedules and control labour costs
Oversee essential outlet documentation, ensuring all staff personal files (e.g. typhoid vaccinations, food handling certificates) are up to date and compliant with local health regulations
Benefits
TAMAN JAYA
0.3 km
ASIA JAYA
1.1 km
UNIVERSITI
2.0 km
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