- Lebuh Bukit Kecil 6 Bayan Lepas Pulau Pinang Malaysia 11900

Working Location
Job Description
Requirements
Education: At least Degree in engineering field
Experiences: At least 2 years of related working experience
- Working in Semi-conductor Industry, printed circuit board, packaging substrate industry, is a great advantage
- Japanese speaking ability is a great advantage to communicate with Japanese HQ an PIC of clients
- Familiar with trouble shooting and maintenance of large machines
- Person who can work independently and willing to ask for support
- Person who is patient, flexible, and work with hospitality
- Person who is willing to go to client site in the case of emergencies
Responsibilities
- Provide on-site technical cares for clients, including installation, maintenance, and troubleshooting.
- Address and resolve customer issues promptly.
- Conduct routine inspections and preventive maintenance to ensure optimal performance of equipment.
- Strive to get up-to-date technical skills and knowledge to keep pace with industry advancements.
- Communicate effectively with clients and JP headquarter to understand their needs and provide tailored solutions.
- Build and maintain strong relationships with customers, ensuring high levels of satisfaction.
- Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.
- Work closely with technical team in Japan to provide high-end services with clients.
- Other Ad-hoc duties if assigned by managements.
Benefits
Skills
Important Information
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