Full Time Customer Service Engineer (60445) Jobs, Salary up to MYR 4,500 in Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. Pulau Pinang - Maukerja

Education: At least Degree in engineering field
Experiences: At least 2 years of related working experience

- Working in Semi-conductor Industry, printed circuit board, packaging substrate industry, is a great advantage
- Japanese speaking ability is a great advantage to communicate with Japanese HQ an PIC of clients
- Familiar with trouble shooting and maintenance of large machines
- Person who can work independently and willing to ask for support 
- Person who is patient, flexible, and work with hospitality
- Person who is willing to go to client site in the case of emergencies

- Provide on-site technical cares for clients, including installation, maintenance, and troubleshooting.
- Address and resolve customer issues promptly.
- Conduct routine inspections and preventive maintenance to ensure optimal performance of equipment.
- Strive to get up-to-date technical skills and knowledge to keep pace with industry advancements.
- Communicate effectively with clients and JP headquarter to understand their needs and provide tailored solutions.
- Build and maintain strong relationships with customers, ensuring high levels of satisfaction.
- Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.
- Work closely with technical team in Japan to provide high-end services with clients.
- Other Ad-hoc duties if assigned by managements.

• Annual Leave
• EPF
• SOCSO
• Medical and Hospitalisation Leave