- Jalan Ekoperniagaan 2/3 Tebrau Johor Malaysia 81100
Sepenuh Masa Customer Experience Manager Jobs, salary up to MYR 8,000 in New Long Shine Sdn Bhd Tebrau - Maukerja
Posted
3 days ago • Closing
6 Oct 2026
Jadilah pemohon terawal!
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Kelayakan
- Minimum 1 year of service experience in the electronics industry
- Knowledge of process and application is an added advantage
- Experience or familiarity with SMT (Surface Mount Technology) equipment such as:
- Reflow ovens, Wave soldering machines, Selective soldering systems
- Strong communication, organizational, and technical skills
- Good problem-solving and analytical abilities
- Willingness to travel locally and overseas
- Able to work independently with a proactive and hardworking attitude
- Fresh graduates are encouraged to apply
Tanggungjawab
- Lead the setup, installation, commissioning, servicing, and maintenance of equipment at customer sites
- Provide application and technical support to ensure optimal equipment performance
- Identify and develop new customers, ensuring projects are completed on time and within budget
- Deliver after-sales service and maintain strong customer relationships
- Support the sales team with technical knowledge, product demonstrations, and proposal preparation
- Manage and guide the service team in delivering on-site customer training
- Provide 24/7 on-call support for troubleshooting and resolving customer issues
- Lead involvement in new equipment setup and hardware integration for customer purchases
- Conduct analysis on equipment performance, hardware issues, and preventive maintenance data
- Drive continuous improvement in service processes and system reliability
Manfaat
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Health Insurance
- Medical Insurance
- Training Provided
- Allowance Provided
- Medical and Hospitalisation Leave
- 5 Working Days
Kemahiran
Team Leadership
Client Relationship Management
Problem-Solving
Operations Management
Customer Service Management
Process Improvement
Peringatan Penting
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