Full Time Customs Brokerage Manager Jobs, Salary up to MYR 13,000 in Agensi Pekerjaan XGiants Consulting Malaysia Johor - Maukerja

Location: Kawasan Perindustrian SiLC, Iskandar Puteri

Salary :RM8000- 13,000.00

Reporting to: General Manager

JOB OVERVIEW

• The Manager is responsible for the branch affairs of the Custom Brokerage products and Custom process.

• Drive effective and future-oriented resource planning in the custom brokerage organization, in line with productivity targets: place the right people into the right roles and hire talent with the right skills to make a career, not only to fill current vacancies

• Effectively manage the performance of the custom brokerage, coach and support the team leaders as necessary

• Drive change management in the branch organization/custom brokerage

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure consistent achievement of operational standards to meet customer requirements

• Manage and monitor productivity KPIs against budget, initiate corrective actions

• Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations

• Monitor operational performance (equipment, sub-contractors, productivity, quality of service, data, incident handling) and initiate, implement, and control corrective actions; escalate to superiors when needed.

• Evaluate and monitor operational risks, ensure contingency planning, and implement corrective actions.

SUPERVISORY RESPONSIBILITIES

• Report any incident to superior.

• Any other job-related tasks as assigned by the superior.

• Support branch Commercial by attending customer meetings as and when required

QUALIFICATIONS

• Degree/Diploma/SPM in Business administration, economics, marketing, or logistics preferred

• Minimum of 5 years of leadership/management experience preferred

• Good communication, presentation, negotiation, and interpersonal skills

Apply Now !

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure consistent achievement of operational standards to meet customer requirements

• Manage and monitor productivity KPIs against budget, initiate corrective actions

• Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations

• Monitor operational performance (equipment, sub-contractors, productivity, quality of service, data, incident handling) and initiate, implement, and control corrective actions; escalate to superiors when needed.

• Evaluate and monitor operational risks, ensure contingency planning, and implement corrective actions.

SUPERVISORY RESPONSIBILITIES

• Report any incident to superior.

• Any other job-related tasks as assigned by the superior.

• Support branch Commercial by attending customer meetings as and when required

• EPF
• SOCSO
• EIS
• Medical and Hospitalisation Leave
• Annual Leave
• Allowance Provided
• Annual Bonus
• 5 Working Days