- Jalan Gertak Merah Johor Bahru Johor Malaysia 80000

Lokasi Kerja
Penerangan Kerja
Kelayakan
Fresh graduates or candidates with 1–2 years of fecebook customer service experience are encouraged to apply
Able to WORK FROM HOME
Able to speak and write Mandarin (to liaise with Mandarin-speaking customers)
Basic English communication skills
Positive attitude, patient, and customer-oriented
Willing to learn, responsible, and able to work in a team
Basic computer skills (training will be provided)
Tanggungjawab
Handle customer inquiries via phone, chat, email, or social media in a professional and friendly manner
Provide accurate information, resolve issues, and ensure customer satisfaction
Follow up on customer requests and ensure timely resolution
Maintain proper records of customer interactions in the system
Work closely with internal teams to improve customer experience
Learn and understand company products/services to better assist customers
Manfaat
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.