- Johor Bharu Johor Bahru Johor Malaysia 80000

Working Location
Job Description
Requirements
Job Description:
We are looking for a proactive and organized Admin cum Customer Support Assistant to support our daily administrative operations, customer service, venue management, and training coordination. This role is ideal for someone who enjoys multitasking, communicating with customers, and ensuring smooth day-to-day business operations.
Job Requirements:
Possess a minimum qualification of SPM, Diploma, or Degree in any relevant field.
Open to fresh graduates who are interested in developing their career.
Able to use Google Workspace (Docs, Sheets) and Microsoft Office proficiently.
Strong ability to organise tasks, manage time effectively, and handle multiple responsibilities.
Self-motivated, detail-oriented, and capable of working efficiently under pressure.
Good interpersonal and communication skills with a professional and approachable attitude.
Responsibilities
Job Responsibilities:
Administrative & Venue Management
Assist with handling venue rental enquiries, coordinating booking schedules, and arranging necessary logistical support.
Perform administrative duties and provide support to ensure daily business operations are carried out efficiently.
Maintain organised records by managing filing systems and keeping documentation properly updated.
Support the management of office supplies by monitoring inventory levels and assisting with procurement and claim procedures.
Customer & Sales Support
Manage customer communications through phone calls and emails while providing timely assistance as the initial contact person.
Address software-related customer enquiries and provide basic technical assistance where required.
Track customer updates and ensure feedback is communicated to the relevant internal departments.
Assist the sales and business development teams with operational and administrative support to facilitate daily activities.
Training & HR Administration
Support the arrangement and coordination of training programmes, including registrations and venue preparation.
Handle the submission of HRD Corp (HRDF) training claims and manage related correspondence.
Manage multiple assignments effectively while maintaining work quality and meeting deadlines in a fast-paced environment.
Benefits
Skills
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