- Kawasan Perindustrian Batu Kawan Simpang Ampat Pulau Pinang Malaysia 14110

Working Location
Job Description
Requirements
3–5 years of experience in the F&B, catering, or restaurant industry.
Strong leadership, communication, and staff scheduling abilities.
Good understanding of food safety (HACCP/hygiene) and inventory/cost control.
Responsibilities
Human Resources
- Manage, motivate, and develop site employees.
- Support recruitment, training, performance reviews, and disciplinary actions.
- Plan staff schedules to ensure smooth daily operations.
Operations Management
- Oversee daily food service and catering operations.
- Ensure food preparation, presentation, and service meet company standards.
- Lead and supervise teams to deliver quality service.
Food Safety & Compliance
- Ensure compliance with food safety, hygiene, HACCP, and company requirements.
- Maintain high food safety standards and prevent food-related incidents.
- Ensure all kitchen and service staff follow safety procedures.
Menu & Service Development
- Work with chefs to plan menus based on operational needs.
- Improve food quality, services, and customer experience.
- Support marketing and promotional activities.
Financial Management
- Manage budgets, costs, inventory, payroll, and reporting.
- Ensure accurate record-keeping and stock control.
- Safeguard company assets, cash, and equipment.
Client & Customer Relations
- Build strong relationships with clients and site management teams.
- Address customer feedback professionally and promptly.
- Follow up on client requirements and operational matters.
Reporting & Administration
- Prepare and submit operational reports accurately and on time.
- Liaise with suppliers, contractors, and service providers.
- Ensure compliance with company policies and operational procedures.
Benefits
Important Information
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