- Jalan Ampang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Customer Service Executiverole based atAmpang Park (5 mins from LRT/MRT).
Role Summary
Salary: RM3200 - 3500 + RM350 fixed shift allowance
Variable allowance: RM45/night shift + RM30/split shift
Environment: 24/7 Call Centre (rotational shifts incl. weekends & public holidays)
Diploma with 2+ years’ experience OR SPM/STPM with 5+ years (fresh grads welcome).
Willing to work rotational shifts.
Experience in call centre/banking/customer service preferred.
Strong communication skills (English required, Mandarin an advantage).
Positive attitude, pleasant voice, and good team player.
Important
- Fresh graduates with a relevant Degree (e.g. Banking, Business, Communications, or related fields).
NOTE: Applicants must have completed their studies and provide a Letter of Completion or final graduation documents.
- SPM holders with at least 5 years of stable working experience (no frequent job hopping).
- Diploma holders with at least 2 years of stable working experience (no frequent job hopping
Responsibilities
Provide round‑the‑clock customer service via phone & digital channels.
Handle inquiries, complaints, and follow‑ups professionally.
Educate customers on bank products & services.
Enter customer data accurately into CRM systems.
Maintain confidentiality, integrity, and service quality.
Benefits
LRT - AMPANG PARK
0.1 km
MRT - AMPANG PARK
0.1 km
MRT - PERSIARAN KLCC
0.4 km
LRT - KLCC
0.5 km
LRT - DAMAI
0.8 km
MRT - CONLAY
1.0 km
MRT - RAJA UDA
1.2 km
LRT - KAMPUNG BARU
1.3 km
MRL - RAJA CHULAN
1.4 km
MRL - BUKIT NANAS
1.5 km
LRT - DATO' KERAMAT
1.6 km
MRT - BUKIT BINTANG
1.7 km
MRL - BUKIT BINTANG
1.7 km
LRT - DANG WANGI
1.8 km
MRT - TUN RAZAK EXCHANGE
2.0 km
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