- Orchard Road Orchard Central Region (Singapore) Singapore
Full Time Store Manager Jobs, Salary up to SGD 3,400 in WANDERLUST DESIGNS PTE. LTD. Central Region (Singapore) - Maukerja
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Job Description
Responsibilities
As the store manager, you are responsible to see that all business opportunities are maximized through efficient sales floor management while ensuring the Wanderlust + Co offline experience standards are maintained at all times.
Sales and floor management
- Achieve and exceed sales targets by optimizing team schedules
- Drive the team to exceed their sales targets
- Develop and execute plans to boost business and maximize product performance, leveraging on visual merchandising, selling techniques and store promotions
-Be constantly up-to-date on market trend and proactively share feedback with HQ on local market knowledge, commercial suggestions, and customers’ feedback, leveraging on the expertise and knowledge within the team
- Ensure the visual merchandising and overall upkeep of the store is well-maintained at all times
Customer Service
- Ensure high levels of customer satisfaction through professional and excellent customer service including proactively handling issues raised by customers
- Strengthen customer loyalty by building relationships with all customers especially VIP customers
Team
- Recruit, train and coach retail associates in product knowledge, sales techniques, customer services and company procedures
- Ensure effective communication and encourage information sharing and development through routine briefings
- Set individual goals – proactively assess performance against expectations
- Create a positive and harmonious work environment for all team members
- Act as a role model demonstrating sales leadership and excellent customer service to other members of the team
Operations
- Ensure policies, brand standards and grooming guidelines are communicated and implemented
- Ensure effective and efficient organization for inventory for the protection of company’s assets
- Staff planning and workforce management, optimizing team scheduling for sales goals
- Support HQ merchandising and operations team in inventory managemen
Sales and floor management
- Achieve and exceed sales targets by optimizing team schedules
- Drive the team to exceed their sales targets
- Develop and execute plans to boost business and maximize product performance, leveraging on visual merchandising, selling techniques and store promotions
-Be constantly up-to-date on market trend and proactively share feedback with HQ on local market knowledge, commercial suggestions, and customers’ feedback, leveraging on the expertise and knowledge within the team
- Ensure the visual merchandising and overall upkeep of the store is well-maintained at all times
Customer Service
- Ensure high levels of customer satisfaction through professional and excellent customer service including proactively handling issues raised by customers
- Strengthen customer loyalty by building relationships with all customers especially VIP customers
Team
- Recruit, train and coach retail associates in product knowledge, sales techniques, customer services and company procedures
- Ensure effective communication and encourage information sharing and development through routine briefings
- Set individual goals – proactively assess performance against expectations
- Create a positive and harmonious work environment for all team members
- Act as a role model demonstrating sales leadership and excellent customer service to other members of the team
Operations
- Ensure policies, brand standards and grooming guidelines are communicated and implemented
- Ensure effective and efficient organization for inventory for the protection of company’s assets
- Staff planning and workforce management, optimizing team scheduling for sales goals
- Support HQ merchandising and operations team in inventory managemen
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