- Orchard Road Orchard Central Region (Singapore) Singapore
Kerja Sepenuh Masa Store Manager, Gaji tinggi SGD 3,400 di WANDERLUST DESIGNS PTE. LTD. Central Region (Singapore) - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
As the store manager, you are responsible to see that all business opportunities are maximized through efficient sales floor management while ensuring the Wanderlust + Co offline experience standards are maintained at all times.
Sales and floor management
- Achieve and exceed sales targets by optimizing team schedules
- Drive the team to exceed their sales targets
- Develop and execute plans to boost business and maximize product performance, leveraging on visual merchandising, selling techniques and store promotions
-Be constantly up-to-date on market trend and proactively share feedback with HQ on local market knowledge, commercial suggestions, and customers’ feedback, leveraging on the expertise and knowledge within the team
- Ensure the visual merchandising and overall upkeep of the store is well-maintained at all times
Customer Service
- Ensure high levels of customer satisfaction through professional and excellent customer service including proactively handling issues raised by customers
- Strengthen customer loyalty by building relationships with all customers especially VIP customers
Team
- Recruit, train and coach retail associates in product knowledge, sales techniques, customer services and company procedures
- Ensure effective communication and encourage information sharing and development through routine briefings
- Set individual goals – proactively assess performance against expectations
- Create a positive and harmonious work environment for all team members
- Act as a role model demonstrating sales leadership and excellent customer service to other members of the team
Operations
- Ensure policies, brand standards and grooming guidelines are communicated and implemented
- Ensure effective and efficient organization for inventory for the protection of company’s assets
- Staff planning and workforce management, optimizing team scheduling for sales goals
- Support HQ merchandising and operations team in inventory managemen
Sales and floor management
- Achieve and exceed sales targets by optimizing team schedules
- Drive the team to exceed their sales targets
- Develop and execute plans to boost business and maximize product performance, leveraging on visual merchandising, selling techniques and store promotions
-Be constantly up-to-date on market trend and proactively share feedback with HQ on local market knowledge, commercial suggestions, and customers’ feedback, leveraging on the expertise and knowledge within the team
- Ensure the visual merchandising and overall upkeep of the store is well-maintained at all times
Customer Service
- Ensure high levels of customer satisfaction through professional and excellent customer service including proactively handling issues raised by customers
- Strengthen customer loyalty by building relationships with all customers especially VIP customers
Team
- Recruit, train and coach retail associates in product knowledge, sales techniques, customer services and company procedures
- Ensure effective communication and encourage information sharing and development through routine briefings
- Set individual goals – proactively assess performance against expectations
- Create a positive and harmonious work environment for all team members
- Act as a role model demonstrating sales leadership and excellent customer service to other members of the team
Operations
- Ensure policies, brand standards and grooming guidelines are communicated and implemented
- Ensure effective and efficient organization for inventory for the protection of company’s assets
- Staff planning and workforce management, optimizing team scheduling for sales goals
- Support HQ merchandising and operations team in inventory managemen
Peringatan Penting
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