1. Job Summary
The Endpoint Client Management Engineer is responsible for designing, deploying, configuring.
and maintaining the enterprise-wide endpoint environment across global regions. This role focuses on modern endpoint management, automated software distribution, patch compliance, OS deployment, and endpoint security posture to ensure a secure, seamless, and high-performance user experience worldwide.
2. Responsibilities
- Modern Endpoint Management: Configure and maintain unified endpoint management tools for global Windows and macOS devices.
- OS Deployment & Autopilot: Design and manage automated provisioning processes, including Windows Autopilot and zero-touch deployment workflows.
- Patch Management & Compliance: Establish and maintain enterprise patching strategies for OS and third-party software; monitor and enforce security compliance policies across all global endpoints.
- Application Packaging & Distribution: Package, test, and deploy corporate software applications, updates, and configuration profiles globally.
- Endpoint Security & GPO/Configuration: Enforce Endpoint Detection and Response agents, Conditional Access policies, and Group Policy Objects/Configuration Profiles.
- Escalation & Tier Support: Provide 2nd-level technical support for complex client-side technical issues escalated by L1.
3. Qualifications
- Experience: 4-6+ years of dedicated experience in Endpoint Client Engineering and System Center in a medium-to-large global enterprise.
- Advanced expertise in Endpoint Central.
- Expert knowledge of Windows 10/11 enterprise feature sets and macOS management.
- Proficiency in scripting and automation (PowerShell, Shell scripting) for client customization and task automation.
- Solid knowledge of Endpoint Security tools.
- Structured thinking, proactive security mindset, strong project management skills, and clear cross-functional communication skills.