Full Time Customer Relations Administrator Jobs, Salary up to MYR 2,500 in Urbane Ethos Consultancy Selangor - Maukerja

• Must be well versed, fluent and courteous in spoken and written English and Malay (Tamil and Mandarin is a plus)

• Diploma/Bachelor in Business Administration and other related fields

• Strong in-person and telephone communication skills, and positive attitude

• Must have knowledge of Word, Excel, PowerPoint and Publisher, and office operations

• Fresh graduates are welcome to apply

• Having own transport is a plus

• Seeking professional, proactive and hardworking multi-taskers who can build good rapport with other team members and clients to administer the general administrative duties in a therapy center for children and their families.

• Must be systematic and orderly in creating to-do lists, handle scheduling of appointments, appointment reminders and answering inquiries.

• Process client intakes, keep and maintain accurate up-to date client records including proper paperwork/documentation for payment, financial assistance, date entry, scheduling and more.

• Communicating clearly and coordinating sessions between clients and therapist via phone, messages and emails and filing system.

• Must handle transactions of payments of sales and expenses accurately.

• General office tasks such as opening and closing procedures, handling and managing front desk, keeping reception area, waiting area, and therapy rooms tidy and clean.

• Must be able to follow instructions accurately and work closely with Directors/Management Team.

• Identify bottlenecks or inefficiencies in administrative workflows and suggest improvements to enhance the overall client experience.

Resumes and applications can be sent directly to urbaneethos(at)*************

• Benefits after confirmation includes KWSP, SOCSO, health insurance, annual bonus and other benefits including parking/travel allowance, mental health services and support and more!
• Maternity/Paternity Leave, Emergency Leave, Yearly company trip and activities, celebration of festivities and staff birthday
• Work-life balance; no working after hours
• No overtime required for staff and more benefits.
• Medical Insurance
• Medical and Hospitalisation Leave
• Annual Leave