Full Time 【Service Desk Analyst (Japanese Speaker)_Max RM8,000】 Jobs, in Manpower Malaysia Federal Territory - Maukerja

CAREER OPPORTUNITY: Service Desk Analyst (Japanese Speaker)

Are you a local fluent in Japanese looking to start or advance your career in IT Technical Support?

We are hiring for a Service Desk Analyst position based in Bukit Jalil, Kuala Lumpur!

Key Offerings & Details

・Salary: Up to RM 8,000

・Location: Bukit Jalil, Kuala Lumpur

・Working Hours: 24/7 Rotational Shift

Minimum Requirements:

Japanese Language: JLPT N1 or N2 (Mandatory)

Fresh graduates or candidates with 1–2 years of IT Service Desk / Technical Support experience are welcome to apply

Diploma / Bachelor's degree in Information Technology or a related field (or equivalent experience)

Strong communication, troubleshooting, and customer service skills

What You'll Be Doing:

・Provide Level 1 IT support via phone, chat, and web

・Troubleshoot hardware, software, and system-related issues remotely

・Diagnose and resolve technical issues or escalate when required

・Log, track, and update incidents using a ticketing system

・Deliver excellent customer service and collaborate with internal support teams

Manpower is committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please contact *************

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