Full Time Telco Fibre Sales Specialist Jobs, Salary up to MYR 3,000 in ITCAN Business Solutions Federal Territory - Maukerja

Telco Fibre Sales Specialist

About the Role

We are looking for a Fibre Sales Specialist to join our team and help customers find the right Fibre and FWA solutions for their homes.

In this role, you will combine sales, customer service, and basic technical support to guide customers through the complete journey — from product consultation and registration to installation and service activation.

This is a great opportunity for candidates who are passionate about sales, enjoy interacting with customers, and are interested in technology and telecommunications.

Your Responsibilities

Sales & Customer Engagement

• Guide customers through the end-to-end Fibre / FWA registration and onboarding process.
• Drive and achieve store-level sales targets for Fibre and FWA products.
• Proactively identify upselling and cross-selling opportunities across relevant products and services.
• Provide product recommendations based on customers' needs.
• Build strong customer relationships and deliver an excellent customer experience.
• Support Fibre and convergence-related product launches, promotions, and initiatives.
• Work closely with the team to achieve overall store sales and conversion targets.

Fibre Installation & Fulfilment

• Perform fibre installation and ONT/router setup at customer premises.
• Activate and test Fibre services to ensure proper connectivity.
• Configure Wi-Fi and conduct basic connectivity checks.
• Assist with troubleshooting and resolving installation or connectivity issues when required.
• Ensure proper cable management, safety, and quality installation standards.
• Maintain accurate customer and system records.
• Take responsibility for assigned equipment, inventory, and tools.

Requirements

Candidates with 1-3 years of experience in the following areas are also welcome:

• Telecommunications / Fibre
• Computing / Networking
• Retail Sales
• Customer Service
• Banking / Insurance
• Property & Development
• FMCG

Education

• Professional Certificate, Diploma, Degree, or equivalent qualification.

Additional Requirements

• Must possess own transport (car).
• Willing to travel to customer locations based on business requirements.
• Comfortable working in a customer-facing and field-based role.
• No prior fibre experience is required for suitable candidates who are willing to learn.

Why Join Us?

• Build your career in the telecommunications and digital technology industry.
• Gain hands-on experience in sales, customer service, and fibre technology.
• Develop valuable skills in consultative selling, customer engagement, installation, and troubleshooting.
• Opportunity for fresh graduates and early-career professionals to grow in the telecommunications industry.

Pay: RM3,000.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Health insurance
• Professional development

Work Location: In person