JOB RESPONSIBILITIES:
1. Order Processing:
- Receive and process sales orders accurately and in a timely manner.
- Coordinate with other departments to ensure order fulfillment.
2. Customer Support:
- Respond to customer inquiries and provide information about products or services.
- Address customer concerns and resolve issues in a professional and timely manner.
3. Data Management:
- Maintain and update customer databases.
- Compile and analyze sales data to generate reports for management.
4. Sales Support:
- Assist the sales team with administrative tasks such as preparing sales presentations and proposals.
- Coordinate and schedule sales meetings and appointments.
5. Communication:
- Liaise between the sales team and other internal departments.
- Communicate with customers and vendors regarding order status, delivery, and other relevant information.
6. Documentation:
- Prepare and maintain sales contracts, agreements, and other relevant documents.
- Ensure that all sales-related documentation is accurate and filed appropriately.
7. Inventory Management:
- Monitor and manage inventory levels to ensure product availability.
- Work with the procurement team to replenish stock as needed.
8. Reporting:
- Generate regular reports on sales activities, performance, and trends.
- Provide insights and recommendations based on sales data.
9. Training and Onboarding
- Assist in training new sales team members on processes and systems.
- Provide ongoing support and guidance to the sales team.
10. Administrative Tasks:
- Perform general administrative tasks such as filing, answering phones, and managing office supplies.
- Assist in organizing sales events, conferences, and trade shows.
11. System Management:
- Use and maintain CRM (Customer Relationship Management) systems to track sales activities and customer interactions.
12. Compliance:
- Ensure that all sales-related activities comply with company policies and regulations.
BENEFITS:
- 13th month salary
- Performance bonus
- Attendance allowance
- Flexible lunch 1 hours
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Gelang Patah: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Willing to work under rotational shift?
Experience:
- Sales Admin: 1 year (Preferred)
Work Location: In person