Full Time Digital Transformation Manager Jobs, Salary up to MYR 8,500 + bonus in Genius Vision Sdn. Bhd. Johor - Maukerja

Requirements

Essential

• Degree/Diploma in Information Technology, Information Systems, Computer Science, Business Systems, Business Analytics or a related field.

• 5–10 years of relevant experience, with experience in business systems, digital transformation, systems analysis, process automation, ERP implementation, technology projects or similar roles.

• Experience leading projects, teams, vendors or cross-functional technology initiatives.

• Strong understanding of business processes, workflow improvement and system implementation.

• Proven experience working with software developers, system vendors or implementation partners.

• Experience in requirements gathering, UAT, system implementation and project management.

• Good understanding of software development, databases, system architecture and system integration.

• Strong analytical and problem-solving skills.

• Able to communicate effectively with senior management, operational users and technical developers.

• Comfortable taking ownership of outcomes rather than simply coordinating activities.

• Able to balance strategic thinking with hands-on execution.

Preferred / Advantageous

• Experience managing or mentoring a small technology, business systems or digital transformation team.

• Strong Microsoft Excel skills, including advanced formulas, PivotTables, Power Query and/or VBA.

• Experience developing practical automation or interim solutions.

• Experience with ERP / business management systems.

• Experience with fleet / logistics systems.

• Experience with warehouse / inventory systems.

• Experience with workshop / maintenance systems.

• Experience with Power BI / Power Platform.

• Experience with SQL / database management.

• Experience with API / system integration.

• Software development or code-review experience.

• Experience in transportation, logistics, distribution, trading or other operational businesses.

Personal Attributes

The ideal candidate is:

• Business-minded and technology-capable.

• A practical leader who is comfortable both managing people and getting into the details when necessary.

• Hands-on, solution-oriented and accountable for results.

• Curious about how the business actually operates.

• Able to simplify complicated processes and communicate them clearly.

• Comfortable challenging inefficient processes, technology decisions and vendor solutions when necessary.

• Able to communicate with senior management, frontline users, technical developers and external vendors.

• Structured in managing projects, priorities, requirements and documentation.

• Capable of developing people and building internal capability.

• Comfortable working in an environment where systems and processes are still being developed.

• Willing to personally investigate and solve problems rather than simply delegate them.

Key Responsibilities

1. Digital Transformation Strategy & Leadership

• Own and drive the company's business systems and digital transformation roadmap in alignment with business objectives.

• Identify opportunities to improve operational efficiency, visibility, reliability and scalability through process improvement and technology.

• Work closely with the COO and management to prioritise digital initiatives based on business value, urgency, cost and feasibility.

• Lead transformation initiatives across Delivery Order, Fleet, Workshop, Truck Components Warehouse and other business functions.

• Develop practical implementation plans, timelines, priorities and resource requirements.

• Establish appropriate standards and practices for digital projects, requirements management, UAT, implementation and ongoing support.

2. Team Leadership & Capability Development

• Lead, develop and manage the internal Business Systems & Digital Transformation team.

• Set priorities, allocate work and monitor delivery across the team.

• Develop team members' business analysis, systems, automation and digital capabilities.

• Establish internal ownership and knowledge so the company does not become unnecessarily dependent on external vendors.

• Identify future technology and staffing requirements as the company's digital capability grows.

• Build a culture of continuous improvement, structured problem-solving and practical technology adoption.

3. Business Systems & Process Improvement

• Analyse business processes and identify opportunities to simplify, improve and digitalise work.

• Translate business requirements into workflows, functional requirements and system specifications.

• Determine whether a business problem should be addressed through process improvement, existing-system enhancement, automation or new software.

• Oversee implementation and continuous improvement of business systems.

• Ensure systems remain aligned with actual operational requirements as the business evolves.

4. Software Development & Vendor Management

• Act as the company's senior internal representative when dealing with external software developers, implementation partners and technology vendors.

• Lead vendor selection, evaluation, negotiation and performance management where required.

• Ensure requirements are clearly communicated and delivered solutions meet business needs.

• Oversee software development, enhancements, Change Requests (CR), testing, UAT, deployment and post-implementation support.

• Monitor project progress, deliverables, quality, cost and vendor performance.

• Challenge vendor recommendations where appropriate and ensure the company receives appropriate value from technology investments.

• Ensure critical system knowledge, documentation and technical information are retained internally.

5. System Health, Risk & Technical Governance

• Oversee the health, reliability, performance, security and maintainability of critical business systems.

• Monitor recurring system issues, performance problems, technical risks and operational impact.

• Work with internal and external technical resources to investigate and resolve system defects and maintenance issues.

• Review relevant aspects of system architecture, databases, integrations, source code and development practices where appropriate.

• Identify technical debt, security concerns, system risks and excessive vendor dependency.

• Ensure appropriate backup, access control, monitoring and recovery arrangements are maintained for critical systems.

• Establish appropriate technology governance as the company's digital environment grows.

6. Automation, Data & Reporting

• Identify opportunities to reduce manual work, duplicate data entry and operational errors through automation.

• Oversee practical automation using appropriate tools and technologies.

• Where appropriate, personally develop or prototype solutions using Excel, Power Query, VBA, Power BI, SQL, APIs or other suitable technologies.

• Improve data accuracy, consistency, accessibility and governance across departments.

• Lead the development of management reports, dashboards and operational KPIs.

• Ensure digital solutions produce useful and actionable management information.

7. Implementation, Adoption & Continuous Improvement

• Lead system implementation and organisational adoption.

• Ensure users understand and properly utilise new and existing systems.

• Develop departmental "super users" and internal system champions.

• Oversee preparation of SOPs, user guides, training materials and implementation documentation.

• Monitor adoption and identify opportunities for further improvement after implementation.

• Promote a culture of continuous digital improvement throughout the organisation.

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance