- Jalan Sultan Ahmad Shah George Town Pulau Pinang Malaysia 10050

George Town, Pulau Pinang
Working Location
Job Description
Requirements
Bachelor's degree in a relevant field (e.g., Business, Marketing, Healthcare Science, or a related science).
1-2 years of proven experience in a Product Specialist role, sales, or a closely related field within the healthcare or medical sector.
Demonstrated experience in sales, including lead generation, client relationship management, and closing deals.
Proven ability to provide excellent customer support, addressing client inquiries and resolving issues effectively.
Excellent communication and interpersonal skills, with the ability to articulate technical product information clearly and persuasively to diverse audiences.
Fluency in English, Bahasa Malaysia, and Mandarin is essential for effective communication with clients and internal teams across different regions.
Familiarity with the healthcare and medical industry landscape, including an understanding of market trends and competitor activities.
Ability to work independently and as part of a collaborative team in a fast-paced, growing company environment.
Strong organizational skills and attention to detail, with the capacity to manage multiple tasks and projects simultaneously.
Proficiency in using CRM software and other relevant sales and productivity tools.
Responsibilities
Serve as the primary point of contact for product-related inquiries, providing expert knowledge and support to clients and internal teams.
Conduct product demonstrations and presentations to potential and existing clients, highlighting key features and benefits tailored to their specific needs.
Gather and analyze customer feedback, market trends, and competitor activities to identify opportunities for product improvement and new product development.
Collaborate closely with the sales and marketing teams to develop and execute product launch strategies, promotional materials, and sales enablement tools.
Provide technical and functional support to customers, troubleshooting issues and ensuring a seamless user experience.
Develop and maintain comprehensive product documentation, including user manuals, FAQs, and training materials.
Assist in the development of sales forecasts and product roadmaps, aligning with business objectives and market demands.
Benefits
Important Information
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