- IOI City Resort Dengkil Selangor Malaysia 43900

Working Location
Job Description
Requirements
Possess a Secondary School Certificate (SPM) or equivalent qualification.
Enthusiastic and eager to learn, making this an ideal entry-level position for fresh graduates.
Excellent communication skills in English and Bahasa Malaysia are essential; proficiency in Mandarin is a strong advantage.
Demonstrate a proactive approach to understanding product features and benefits to effectively assist customers.
Willingness to develop and apply basic sales techniques to drive customer engagement and conversions.
Ability to work collaboratively within a team environment to achieve sales targets.
Open to working full-time shifts at our locations in IOI City Mall Putrajaya and Genting Highlands.
A customer-centric mindset with a focus on providing exceptional service and building customer relationships.
Responsibilities
Engage with customers in a friendly and professional manner to understand their needs and recommend suitable products.
Provide detailed product information, features, and benefits to potential buyers, demonstrating a strong understanding of the merchandise.
Achieve and exceed individual and team sales targets through effective sales techniques and persuasive communication.
Maintain a clean, organized, and visually appealing sales floor and stockroom, ensuring products are well-displayed and accessible.
Process customer transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit, and other payment methods.
Build and maintain strong customer relationships by offering exceptional service, resolving inquiries, and following up on customer feedback.
Collaborate effectively with team members to ensure smooth store operations, share product knowledge, and support overall sales goals.
Stay updated on product knowledge, promotions, and company policies to provide accurate information and excellent customer service.
Assist with inventory management, including receiving, stocking, and conducting regular stock checks to maintain accurate inventory levels.
Handle customer complaints and issues with professionalism and empathy, seeking solutions that ensure customer satisfaction and retention.
Benefits
Important Information
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