- No. 1, Jalan Teras 2, Kawasan Perindustrian Teras Balakong Selangor Malaysia 43300

Working Location
Job Description
Requirements
Fresh graduates are welcome to apply.
Good communication skills in Bahasa Malaysia and English.
Confident and comfortable speaking in front of a camera.
Friendly, energetic and comfortable interacting with customers.
Interested in TikTok, Shopee, live selling and social media content.
Willing to learn about machinery, tools and technical products.
Experience in live hosting, online sales, customer service or e-commerce is an advantage, but not essential.
Basic knowledge of CapCut, Canva, Adobe Photoshop or Al content tools is an advantage.
Able to create simple product videos and promotional content.
Responsible, proactive and able to follow up with customers independently.
Mandarin is an added advantage but not essential.
Candidates who can start immediately are welcome to apply.
Responsibilities
Host live selling sessions on TikTok, Shopee and other online platforms to introduce and promote our products.
Present and demonstrate products clearly and confidently during livestreams.
Respond to customer comments, enquiries and messages through TikTok, Shopee, WhatsApp and other channels.
Create and update product listings, photos, descriptions and promotional content on e-commerce platforms.
Create simple short-form videos and product content for TikTok, social media and online promotions.
Follow up with customers and leads, understand their needs, provide suitable product recommendations and close sales.
Handle customer enquiries through phone, WhatsApp, email and walk-in customers.
Prepare quotations, process orders and coordinate with the relevant team for deliveries and payments.
Learn and explain basic product/technical information to customers. Product training will be provided.
Provide basic after-sales assistance and follow up with customers to ensure a good buying experience.
Support the team in daily e-commerce sales and promotional activities.
Perform other reasonable duties assigned by management.
Benefits
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