ResponsibilitiesSales & Account Management
- Manage a portfolio of assigned accounts, maintaining regular contact and responding to enquiries promptly.
- Prepare customised quotations and proposals that match customer needs and company pricing guidelines.
- Negotiate terms and close sales while ensuring documentation is accurate and complete.
- Monitor account performance and follow up on renewals, upsells, and payment schedules.
Deal Execution & Reporting
- Process orders, coordinate delivery schedules, and confirm completion with internal teams and clients.
- Keep CRM and sales logs up to date with activities, lead status, and next steps.
- Produce weekly and monthly sales reports using Microsoft Excel to highlight pipeline, wins, and risks.
- Use basic SQL queries where needed to pull sales or inventory reports for analysis.
Relationship & Market Development
- Build trust with customers through timely follow up and transparent communication in English and Bahasa.
- Identify new opportunities within existing accounts and suggest product or service improvements.
- Attend local industry events or dealer meetings to represent the company and gather market insights.
- Work with aftersales and operations to resolve customer issues and improve satisfaction.
RequirementsQualifications & Experience
- Minimum of 5 years of relevant sales or account management experience, ideally in automotive or related sectors.
- Previous track record of meeting sales targets and managing multiple accounts simultaneously.
- Diploma or degree in accounting or a related field is preferred but not mandatory.
- Comfortable working in a hands-on, small team environment where ownership matters.
Hard Skills & Knowledge
- Proficient in Microsoft Excel for reporting, forecasting, and pipeline management.
- Familiarity with CRM systems and basic data extraction using SQL for sales queries.
- Clear written and spoken English and Bahasa to communicate with customers and internal teams.
- Strong organisational skills to manage documentation, orders, and follow ups reliably.
Soft Skills & Qualities
- Show professional responsibility and ownership over your accounts and commitments.
- Demonstrate multitasking ability while prioritising high-impact activities.
- Apply critical thinking to troubleshoot customer concerns and propose practical solutions.
- Exhibit quick learning and willingness to learn product details, pricing, and internal processes.
Pay: RM1,900.00 - RM3,000.00 per month
Benefits:
Work Location: In person