Contract Human Resources Operations Specialist (Junior & Senior) - Mandarin Speaker Jobs, Salary up to MYR 6,500 in Manpower Staffing Services (Malaysia) Sdn. Bhd. Pulau Pinang - Maukerja

About the Job

• Location: Batu Kawan, Pulau Pinang

• Employment Type: 12-Month Contract (under Manpower Malaysia)

• Salary: Junior: RM3,000 - RM4,500/Senior: RM5,000 - RM5,500

• Working Hours: Monday - Friday, 8.30AM - 5.30PM (Onsite)

Requirement & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Junior: Fresh graduate or 1-2 years of experience in HR operations, shared services or recruitment services preferred.

• Senior: Minimum 3 Years of experience in HR operations, shared service or related functions

• Familiarity with HR systems such as Workday, SAP, ServiceNow, or Paradox will be an added advantage.

• Strong communication and coordination skills.

• Attention to detail and ability to manage multiple tasks efficiently.

• Team player with a proactive and solution-oriented mindset.

• Manage end-to-end onboarding process, including candidate and stakeholder communication, interview scheduling, and mobility-related tasks (e.g. travel reimbursements).

• Support recruitment lifecycle activities such as pre-onboarding, onboarding, background screening, document management to ensure compliance with government regulations.

• Scheduling, rescheduling of the interviews, both face to face and zoom.

• Coordination with the candidates and the hiring managers.

• Handle HR transactions and requests using systems like Workday, SAP, ServiceNow, and Paradox, ensuring accuracy and timeliness.

• Respond to queries via ServiceNow, email, and calls, using the knowledge base to resolve issues and escalate when needed.

• Maintain and update candidate and organizational records in HR systems.

• Collaborate with Talent Acquisition, Mobility, and other Centers of Excellence to ensure smooth HR operations.

• Prepare employment documents for candidates, including employment agreements, amendments letter and other related documents.

• Provide feedback on process gaps and suggest improvements.

• Regularly update standard operating procedures and contribute to the knowledge base.

• Escalate incidents proactively using the escalation matrix.

• Provide inputs to supervisors or managers regarding changes or improvements.

• Annual leave
• Medical and Hospitalisation Leave
• Training Provided
• Annual Leave
• EPF
• SOCSO
• EIS
• 5 Working Days