Full Time Northern Region Sales Executives Jobs, Salary up to MYR 5,000 in Gen Next Solutions Plt Pulau Pinang - Maukerja

• Education: Diploma or Degree in Business Administration, Sales & Marketing, Information Technology, Computer Science, or a related field.

• Sales Experience: At least 1–3 years of experience in sales, preferably in IT hardware, software, networking, server, storage, or enterprise IT solutions. Fresh graduates with a strong interest in IT sales are encouraged to apply.

• IT Product Knowledge: Basic understanding of IT products and solutions, including laptops, desktops, servers, storage, networking equipment, software licensing, and related IT infrastructure.

• Business Development: Ability to identify potential customers, generate new leads, develop sales opportunities, and expand the company’s customer base.

• Communication Skills: Strong verbal and written communication skills, with the ability to communicate professionally with customers, vendors, and internal teams.

• Customer Relationship Management: Ability to establish and maintain long-term customer relationships, understand customer needs, and provide suitable product or solution recommendations.

• Negotiation Skills: Capable of preparing quotations, negotiating pricing, following up on proposals, and closing sales while maintaining healthy profit margins.

• Sales Administration: Proficient in preparing quotations, sales proposals, purchase orders, sales reports, and other relevant documentation.

• Target-Oriented: Self-motivated, proactive, and committed to achieving individual sales targets, revenue objectives, and business growth.

• Teamwork: Able to work closely with technical consultants, engineers, software programmers, vendors, and management to deliver suitable solutions to customers.

• Problem-Solving: Able to understand customer requirements, identify potential challenges, and coordinate with the relevant technical team to propose appropriate solutions.

• Technical Learning: Willingness to continuously learn about new IT products, technologies, vendor offerings, and industry developments.

• Languages: Proficient in English and Bahasa Malaysia. Mandarin or other languages would be an advantage.

• Mobility: Possess a valid driving license and own transport, with the ability to travel for customer meetings, site visits, and business development activities when required.

Business Development & Customer Acquisition

• Identify, prospect, and develop new business opportunities within corporate, commercial, SME, and enterprise markets.

• Proactively reach out to potential customers through cold calling, email outreach, networking, referrals, and customer visits.

• Build and expand the company’s customer base to achieve assigned sales targets.

• Identify opportunities to cross-sell and upsell IT products, software solutions, and infrastructure services.

• Develop new customer accounts and explore opportunities within existing accounts.
  

Sales & Account Management

• Manage the entire sales cycle, from initial customer engagement and requirement gathering to quotation, negotiation, and deal closure.

• Establish and maintain strong relationships with customers to encourage repeat business and long-term partnerships.

• Understand customer business needs and recommend suitable IT products and solutions.

• Follow up consistently on quotations, proposals, and pending sales opportunities.

• Maintain regular communication with customers to ensure customer satisfaction and identify future business opportunities.
  

3. IT Solutions & Product Sales

• Promote the company’s IT offerings, including laptops, desktops, servers, storage, networking equipment, software licensing, and data centre solutions.

• Identify opportunities for software customization, IT infrastructure projects, and other technology-related services.

• Work closely with technical consultants, engineers, and software programmers to develop suitable solutions for customers.

• Coordinate product demonstrations, proof-of-concept (POC) presentations, and technical discussions when required.

• Keep up to date with new IT products, technology trends, vendor promotions, and market developments.
  

4. Quotation, Negotiation & Deal Closure

• Prepare quotations, sales proposals, and commercial submissions based on customer requirements.

• Coordinate with suppliers and distributors to obtain competitive pricing, product availability, and delivery lead times.

• Negotiate pricing and commercial terms while maintaining the company’s targeted gross profit margins.

• Monitor quotation status and actively follow up to improve conversion rates.

• Coordinate purchase orders, order processing, delivery arrangements, and customer acceptance with the relevant internal teams.
  

5. Sales Pipeline & Performance Management

• Achieve assigned monthly, quarterly, and annual sales revenue and gross profit targets.

• Maintain an updated sales pipeline, including prospective customers, opportunities, quotations, and expected closing dates.

• Submit regular sales reports, forecasts, and updates to management.

• Monitor sales performance, identify potential shortfalls, and implement corrective actions to achieve targets.

• Maintain accurate customer information, sales records, and account activities in the company’s designated system.
  

6. Internal & Vendor Coordination

• Work closely with technical teams to ensure proposed solutions meet customer requirements.

• Liaise with vendors, distributors, and business partners to obtain product information, pricing, technical support, and deal registration where applicable.

• Coordinate with purchasing, logistics, finance, and operations teams to ensure smooth order fulfilment.

• Escalate customer issues, delivery concerns, and commercial matters to the appropriate personnel when necessary.
  

7. Customer Service & Business Growth

• Provide timely responses to customer enquiries and ensure professional communication throughout the sales process.

• Address customer concerns and coordinate with the relevant teams to resolve issues.

• Monitor customer satisfaction and identify opportunities to strengthen existing business relationships.

• Support company marketing activities, product presentations, industry events, and other business development initiatives.

• Uphold the company’s professional standards, confidentiality requirements, and business ethics.

• EPF
• SOCSO
• EIS
• Phone Allowance
• Annual Bonus
• Performance Bonus
• Annual Leave
• Medical Leave