Position Summary
The Assistant, HR is responsible for supporting employee relations, disciplinary matters, industrial accident and medical case administration, employee engagement, and employee welfare activities within the company's manufacturing environment.
The role also prioritizes transportation arrangements for the Company Owner, including driving duties and any transportation requests made by the Owner's affiliated company, as instructed. This responsibility takes priority over other routine duties to ensure safe, punctual, professional, and reliable transportation support.
In addition, the position manages company vehicle administration, coordinates customer transportation, supports employee medical and insurance matters, and assists with foreign worker welfare and accommodation-related issues in accordance with company procedures.
Key Responsibilities
A. Employee Relations & Disciplinary Matters
- Manage and administer the end-to-end disciplinary process for minor misconduct cases, including receiving complaints, conducting preliminary investigations, gathering relevant information and evidence, issuing show-cause letters, conducting disciplinary inquiries where required, and preparing recommendations for appropriate action.
- Ensure all disciplinary cases are handled fairly, consistently, and in accordance with company policies, procedures, and applicable employment regulations.
- Maintain accurate and confidential records of disciplinary cases and monitor follow-up actions until case closure.
- Provide guidance to employees and line managers on disciplinary matters, workplace conduct, and applicable company procedures.
- Coordinate with relevant HODs and HR personnel to address employee relations issues and ensure appropriate follow-up.
B. Company Owner's Transportation & Company Vehicle Administration
- Prioritize and manage all transportation arrangements for the Company Owner, including driving duties and any transportation requests made by the Owner's affiliated company, as instructed.
- Ensure transportation arrangements for the Company Owner are carried out safely, punctually, professionally, and confidentially, including urgent or last-minute requests.
- Perform driving duties to transport and pick up customers, business partners, and company personnel for business-related activities and official appointments, subject to the priority of the Company Owner's transportation requirements.
- Coordinate transportation schedules, pick-up and drop-off arrangements, destinations, and other driving-related matters with relevant parties.
- Maintain company vehicle records and ensure all required documentation is complete and up to date.
- Assist in coordinating vehicle insurance, road tax, and Autopass renewals, where applicable.
- Monitor vehicle documentation and expiry dates and follow up with relevant parties to ensure timely renewals.
- Ensure company vehicles are maintained in a clean, safe, and suitable condition for business and customer use.
- Report vehicle issues, maintenance requirements, breakdowns, or transportation-related incidents to the relevant departments.
C. Industrial Accident & Medical Matters
- Assist in managing industrial accident cases, including accident reporting, documentation, follow-up, and coordination with relevant parties.
- Liaise with employees, supervisors, clinics, hospitals, and insurance providers on industrial accident and medical-related matters.
- Assist in managing employee outpatient insurance claims, including document collection, submission, and follow-up.
- Maintain proper and confidential records of employee accident, medical, and insurance cases.
- Coordinate with relevant departments and service providers to ensure accident and medical documentation is completed and submitted within the required timelines.
D. Employee Engagement, Welfare & Other Tasks
- Assist in conducting employee interviews and engagement sessions to understand employee concerns, working conditions, and welfare needs.
- Support HR in addressing employee concerns and coordinating appropriate follow-up actions with relevant departments.
- Coordinate medical assistance and follow-up for foreign workers experiencing medical issues at company accommodation or hostels.
- Assist in handling worker hostel-related matters, complaints, and unexpected situations on a case-by-case basis.
- Coordinate with relevant parties to facilitate employee welfare and accommodation support.
- Perform other HR, employee relations, transportation, and operational tasks assigned by the Superior from time to time.
Key Performance Indicators (KPIs)
The Assistant, HR will be accountable for, but not limited to:
- Company Owner's Transportation: Ensure transportation requests for the Company Owner and the Owner's affiliated company, as instructed, are prioritized and fulfilled safely and punctually.
- Transportation Reliability: Ensure timely transportation arrangements for customers, business partners, and company personnel without compromising the Company Owner's priority requirements.
- Disciplinary Case Management: Ensure disciplinary cases are handled consistently, documented accurately, and followed up until closure.
- Company Vehicle Administration: Maintain accurate vehicle records and ensure timely follow-up on insurance, road tax, Autopass renewals, and maintenance requirements.
- Industrial Accident & Medical Matters: Ensure timely accident reporting, medical documentation, insurance claim submission, and follow-up.
- Employee Engagement & Welfare: Support employee engagement activities and ensure employee concerns and welfare matters receive appropriate follow-up.
- Foreign Worker Welfare: Coordinate medical assistance and follow-up for foreign workers experiencing medical or accommodation-related issues.
- Confidentiality & Compliance: Maintain confidentiality of employee information, disciplinary records, medical documentation, and Company Owner-related information.
Qualifications & Experience
- Education: Diploma in Human Resources Management or an equivalent qualification.
- Fresh Graduates: Fresh graduates are encouraged to apply.
- Experience: Experience in employee relations, HR administration, disciplinary matters, or related HR activities is an advantage.
- Driving Requirements: Willing to perform driving duties for the Company Owner, the Owner's affiliated company as instructed, customers, and company personnel when required.
- Driving Licence: Possess a valid driving licence appropriate for the assigned vehicle and maintain a good driving record.
Pay: RM2,200.00 - RM2,500.00 per month
Work Location: In person