About the Role
This role is responsible for supporting the quality management system of the AAC plant, covering quality data and reporting, non-conformance and customer complaint handling, certification, laboratory equipment control, and ISO 9001 documentation. The incumbent will coordinate with suppliers, certification bodies, external laboratories, and internal departments, and will be involved in all external audits.
Job Responsibilities
- Enter and maintain testing and inspection data, including reject criteria, Customer Complaint Reports (CCR), and Non-Conformance Reports (NCR).
- Prepare weekly and monthly quality reports and presentation slides for the management monthly meeting.
- Issue EPRs and follow up with Purchasing on purchase orders.
- Follow up on quotations, payments, and certificates or test reports (COA).
- Manage sample requisitions from Sales personnel.
- Renew all product and company certificates on schedule.
- Monitor and control lab equipment, tools, and machines, including calibration reports, usage records, and inventory listings.
- Purchase QC materials, including crayons, paint, and laboratory and testing equipment.
- Process payments to certification bodies for certificates and audits.
- Send raw material samples (quicklime, sand, cement, and gypsum) to external laboratories for chemical analysis.
- Manage ISO 9001 QMS documentation control.
- Participate in all external audits, including product certification and ISO audits, and prepare the required records.
Job Requirements
- Diploma or Degree in Engineering, Science, Quality Management, or a related field.
- Minimum 2 years of experience in quality control, quality assurance, or document control, preferably in a manufacturing environment.
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook for preparing reports and communicating by email.
- Good written and verbal communication skills, as the role involves frequent contact with suppliers, labs, certification bodies, and auditors.
- Organised and detail-oriented, with strong follow-up and record-keeping skills.
- Awareness of ISO 9001 requirements is an advantage.
- Able to coordinate multiple tasks and meet reporting deadlines.
- Experience in AAC, cement, concrete, or building materials manufacturing is preferred.
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Cell phone reimbursement
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- Expected Salary
- Notice Period
Work Location: In person