Full Time Tour Operation Executive ( Mandarin Speaker) Jobs, Salary up to MYR 5,000 + commission in Trippal Holiday WP Kuala Lumpur - Maukerja

Bachelor’s degree in Hospitality Management, Tourism, or related fiel

Energetic and forward-thinking leader with proven ability to inspire and engage team

Hands-on, solutions-oriented, and adaptable in a fast-paced operational environment

Excellent communication and interpersonal skills to connect effectively with staff, guests, and stakeholders

Passionate about sustainability, cultural awareness, and delivering meaningful guest experiences

Must be able to communicate in Mandarin due to business nature.

Develop inbound and outbound tour packages and itineraries, including research on destinations, attractions, experiences, and accommodation options

Liaise and negotiate with hotels, ground handlers, transport providers, and attraction partners to secure competitive rates and maintain strong relationships

Prepare package costings, quotations, and pricing proposals based on market demand and seasonality

Coordinate with the marketing team on brochures, promotions, and campaign content, and represent the company at travel fairs, inspection trips, or FAM programs when required

Manage the booking process from reservation to confirmation, ensure accurate operational documents, and handle last-minute changes or emergencies

Monitor vendor service quality, gather customer and tour leader feedback, and ensure continuous improvement

Stay updated on visa requirements, travel regulations, and tourism trends; support preparation of tour leader assignments and travel documents; maintain accurate booking records in internal systems

Work with the finance team on payment tracking, supplier invoicing, and cost reconciliation

Team Leadership, manage, train, and motivate operations teams, setting service standards and evaluating performance.