Key Responsibilities:
Production Planning & Coordination
- Prepare and issue worksheets for production orders.
- Coordinate with Production and Sales Teams to ensure orders are processed accurately and production schedules are followed.
- Monitor production progress and ensure goods meet customer specifications and quality standards.
- Attend daily production meetings to review order status and confirm goods readiness for dispatch.
Delivery & Logistics
- Arrange transportation and shipping for customer deliveries and returned goods.
- Coordinate with drivers and logistics providers to ensure timely and safe delivery.
- Follow up on delivery schedules and communicate any delays or dispatch issues to the Sales Team and Manager.
- Ensure goods scheduled for delivery are ready for dispatch by 4:00 PM daily.
Quality & Customer Support
- Follow up on product defects, customer complaints, and returned goods with Production and Sales Teams.
- Communicate with customers when necessary regarding order status and delivery arrangements.
- Support improvements in production control procedures and operational efficiency.
Administrative & Reporting Duties
- Maintain and update customer documents, ledgers, and production records.
- Record daily production attendance and output.
- Compile monthly production performance reports covering attendance, output, and overtime (OT) for Management Meetings.
- Ensure all records are accurate, organized, and up to date.
General Responsibilities
- Maintain good housekeeping and follow company SOPs, Work Instructions, rules, and regulations.
- Work closely with the Department HOD and team members to achieve departmental objectives.
- Perform other duties assigned by Management.
Requirements
- Good communication, organizational, and coordination skills.
- Able to multitask, meet deadlines, and follow up on pending orders.
- Good record-keeping and reporting abilities.
- Proficient in Microsoft Office and basic computer applications.
- Previous experience in production administration, logistics, or order coordination is an advantage.
Benefits:
- Competitive package salary
- Training & developments opportunities
- Medical claim at clinic panel
- Free-parking
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Free parking
- Maternity leave
- Professional development
Application Question(s):
- What is your expected salary & notice period?
Experience:
- Production planning: 1 year (Required)
Work Location: In person